| Location | McAllen, TX |
Restaurant Shift ManagerWe are seeking an experienced Restaurant Shift Manager to oversee daily operations and help drive the restaurant's revenue, profitability, and quality goals. This role requires strong leadership skills and a commitment to maintaining high standards of production, service, and customer satisfaction.Responsibilities:Coordinate overall restaurant operations during assigned shiftsDeliver excellent guest service and ensure customer satisfactionRespond promptly and professionally to customer complaintsUphold high product quality standardsOrganize and supervise shift activitiesEvaluate staff performance and provide constructive feedbackForecast requirements and manage inventory levelsEnsure compliance with sanitation and safety regulationsMonitor and control operational costsSupport brand promotion effortsFoster a positive, motivating work environment through hands-on leadershipPerform additional duties as neededRequirements:Proven experience as a Restaurant Shift Manager or General ManagerStrong background in customer service managementSolid food and beverage knowledgeBilingual proficiency in English and SpanishComfortable using restaurant management softwareStrong leadership, coaching, and people skillsSound financial management abilitiesValid driver's licenseReliable means of communication (phone or equivalent)Flexibility to work irregular hours, including nights, weekends, and holidays