- Assist in the planning and execution of firm -wide IT initiatives and infrastructure upgrades
<\/span><\/li>- Analyze business and operational requirements to design scalable technical solutions
<\/span><\/li>- Oversee daily operations of network, server, backup, and voice systems
<\/span><\/li>- Monitor IT support workflows and ensure timely resolution of technical issues
<\/span><\/li>- Support and enforce IT security policies, procedures, and compliance standards
<\/span><\/li>- Contribute to disaster recovery and business continuity planning
<\/span><\/li>- Evaluate and recommend hardware/software solutions to improve performance and efficiency
<\/span><\/li>- Supervise and mentor IT support staff, fostering professional development and collaboration
<\/span><\/li>- Assist in budget planning and cost analysis for IT projects and departmental operations
<\/span><\/li>- Serve as a liaison between IT and staff, translating technical concepts into practical solutions
<\/span><\/li><\/ul><\/blockquote>
<\/div>Qualifications:
<\/div>
- Bachelor’s degree in Information Technology, Computer Science, or related field preferred
<\/span><\/li>- 5 to 8 years of progressive IT experience, including leadership or supervisory roles
<\/span><\/li>- Strong knowledge of Microsoft Windows environments, Active Directory, Office 365, and document management systems (e.g., iManage)
<\/span><\/li>- Experience with remote access technologies, mobile device management, and networked printers/copiers
<\/span><\/li>- Proven ability to troubleshoot complex technical issues and implement effective solutions
<\/span><\/li>- Excellent communication and interpersonal skills, with the ability to work across departments
<\/span><\/li>- High level of discretion and professionalism in handling sensitive information
<\/span><\/li>- Strong organizational skills and ability to manage multiple priorities under pressure
<\/span><\/li><\/ul><\/blockquote>
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