PlanIT Group is seeking a Systems Engineer II for our Federal customer in the Raleigh, NC area. The ideal candidate will be a Systems Engineer to perform enterprise and local level LAN/WAN monitoring and propose enhancements that increase performance/reduce costs. This individual will be expected to work independently or semi-independently with a minimum of guidance or direction. Will provide wired switch and network operation and management in support of customer initiatives and projects.
Job Title: Systems Engineer II
Location: Raleigh, NC hybrid
Start Date: 05/19/25
Duration: One year plus annual extensions
Job Title: Engineer, Systems II
Location: Raleigh, NC (Hybrid work: currently 2 days remote/3 days in office, to 4 days in office in June 2025).
Resource Quantity: 2
Summary
Our US Government Client is seeking a Systems Engineer II to perform enterprise and local level LAN/WAN monitoring and propose enhancements that increase performance/reduce costs. This individual will be expected to work independently or semi-independently with a minimum of guidance or direction. Will provide wired switch and network operation and management in support of customer initiatives and projects.
Duties and Responsibilities:
- Minimum of 3 years technical experience providing Service Now Tier 2 support to mitigate Service Tickets Issues/Outages/End User support needs.
- Monitors network hardware operations to ensure properly set configuration options.
- Performs cost/benefit studies of network configuration and recommends enhancements.
- Advises network users of hardware requirements, configurations, and limitations.
- Coordinates installation activities by interfacing with hardware and software planners.
- Instructs operations personnel on the use of new equipment.
- Coordinates repair of vendor-owned equipment.
- Maintains contact with vendors during problem restorations and advises customers and management of restoration status.
- Interfaces with users during the support process.
- May assist with strategic or tactical planning to justify, market, or manage the technology needed for successful business operations.
- Working knowledge of Cisco, Cisco Meraki, HP Aruba, and Juniper technologies
Responsibilities will include:
- Implement and maintain LAN configurations, protocols, and inventory.
- Troubleshoot and resolve LAN connectivity issues, including, but not limited to, switches, routers, and cabling.
- Document troubleshooting steps and solutions for future reference.
- Assist Tier 1 support in diagnosing and resolving LAN-related problems.
- Provide Tier 2 support for LAN-related incidents and service requests escalated from Tier 1.
- Collaborate with Tier 3 LAN Engineers for complex issue resolution.
- Perform duties in support of the mission as directed by USPS Management.
- Typically performs all functional duties independently.
Required Skills:
- Minimum of 5 years of experience in LAN support.
- Proficiency in LAN protocols and technologies (e.g., TCP/IP, VLANs, Spanning Tree Protocol).
- Strong troubleshooting and analytical skills.
- Understanding of LAN security standards and methodologies.
- Strong communication and interpersonal skills with a team mindset.
- Ability to work independently and thrive in a fast-paced, rapidly changing environment.
- Continuous learning and staying up to date with the latest trends, technologies, and industry developments in the LAN Engineering field.
Desired Skills:
- Experience with IP Address Management Systems to include voice VLAN sizing.
- Experience performing switch acceptance for new field sites.
- Experience determining whether additional measures are required beyond those provided by the infrastructure tools being deployed.
- Experience with other wireless solutions such as Cisco Meraki, HPE Aruba, Juniper Mist, and Fortinet.
Education:
A minimum of five (5) to seven (7) years' relevant experience.
- A degree from an accredited College/University in the applicable field of services is required. If the individual's degree is not in the applicable field, then four additional years of related experience is required.
Additional Provisions:
- Must be able to obtain a Position of Public Trust Clearance
- Pass both a client mandated clearance process to include drug screening, criminal history check and credit check.
- All candidates must be a US Citizen or US Permanent Resident only.
- Candidate must have lived in the United States for the past 5 years.
- Cannot have more than 6 months travel outside the United States within the last five years. Military Service excluded. (Exception does not include military family members.)