Position Summary: Performs technical planning, system integration, verification and validation, cost and risk, and supportability and effectiveness analyses for total systems. Uses the current data center standards and procedures to streamline operations in an efficient and effective manner. Responsible for helping troubleshoot issues, analyzing systems, auditing or verifying data and testing and evaluating.
Job Title: System Engineer IT
Department: Information Technology
Reports To: Director IT
FLSA Designation: Exempt
License Type: Gaming
Salary Range: $95,000 - $115,000
Essential Job Functions:
- Analyzes environment and recommends enhancements to processes, procedures, tool sets, etc. to improve performance, stability and/or maintainability
- Configuration and continuous administration of server equipment
- Works closely with corporate to implement standards for internal/external security, mail, internet, intranet and VOIP
- Configures, maintains and installs server equipment according to industry standards
- Monitors system performance, implements corrective action and establishes plans for future system upgrades
- Provides support for servers and the data center
- Establishes and maintains system users, user directories and security
- Provides support for servers and the data center
- Analyzes performance bottlenecks on network, systems and the overall IT infrastructure. Makes recommendations and implements approved recommendations.
- This includes but is not limited to the following systems: Active Directory, File servers, SAN, MS cluster, Exchange servers, MSSQL servers, iSeries and network equipment
- Provide support for all user facing systems including software and hardware for all platforms, problem determination/isolation, analyzing problem data, performing data analysis, documenting findings, escalating complex problems to the appropriate I.T. staff or service vendors and communicating final resolution to clients and users
- Identify trends in incidents and assist supervisors in root cause analysis and development of resolution or work arounds
- Mentor and provide networking expertise and advise to IT Team Members in order to facilitate and enhance their networking skills
- Assist in compliance of internal procedures and ensure that all procedures that support the property’s computer systems are performed according to standards
- Assist department management with department-driven or property-driven projects
- Maintain the confidential nature of matters pertaining to company records, policies, and customer lists. Ensures that data containing sensitive information is stored and maintained as required by local policy and procedures.
- Perform all duties in a manner that ensures the I.T. Department will meet or exceed the measurable objectives for service level to clients/users and system availability
Qualifications:
- Must be 21 years of age or older
- Bachelor’s degree (B.S.) or equivalent experience
- Minimum of 3-5 years IT network/security experience
- Ability to obtain and maintain all necessary licensing
- Experience with server hardware and software is mandatory
- Knowledge of computer programming fundamentals
- Functional knowledge of PC Hardware, Microsoft Office Applications, Microsoft Desktop Operating Systems, Helpdesk Software, VMWare
- Can manage multiple conflicting priorities
- Prior background in computer networking
- Maintain a high level of professional integrity and discretion
- Able to interact with others while maintaining a positive and courteous demeanor
Working Conditions:
- Ability to work in a noisy environment
- Regularly required to sit, see, talk, hear, and use hands
- Must occasionally lift up to 50 pounds
- Ability to work flexible shifts and days of the week including holidays