Claims Processing, Communication Skills, Database Technology, Digital Certificates, English Language, Identify Issues, Microsoft IIS Web Server (Internet Information Services), Microsoft Office, Microsoft Remote Desktop Services (fka Terminal Services), Microsoft SQL Server, Microsoft Windows Server, Presentation/Verbal Skills, Problem Solving Skills, Release Management/Engineering, SQL Databases, SSL-TLS (Secure Socket Layer - Transport Layer Security), ServiceNow, Software Configuration Management, Software Installation, Systems Administration/Management, Technical Writing, Testing, Writing Skills
System Administrator (Intermediate)
- Proficiency with MS Office products, general internet usage, and PC operation
- Experience with Windows Server and performing server administration tasks
- Experience using Remote Desktop Protocol (RDP)
- Ability to map network drives
- Experience installing and configuring software
- Working knowledge of SQL Server Management Studio and SQL database experience (preferred)
- Experience administering IIS including
- Managing SSL certificates
- Website setup and configuration
- Identifying and resolving security-related IIS issues
- Claims processing experience
- Testing experience
- Release management experience
Soft Skills:
1. Local candidate able to work on-site (job requirement)
2. Strong command of the English language, written and verbal, effective Communication Skills (job requirement)
3. Ability to write clear technical documentation
4. Availability for deployments at 9:00 PM PST (job requirement) (This doesn't happen daily, however there needs to be flexibility to work late ours (by starting late) to support a release. This will be scheduled in advanced.)
5. Strong troubleshooting and problem-solving skills
6. Ability to work independently and collaboratively
7. Ability to learn and adapt to new systems and tools (e.g., ServiceNow, ATLAS, Fusion, FormWorks, KPOM)