Support Technician 1

Knowledge of the practices, principles, and techniques of computer operations, of information systems, of computer software and hardware, and of information security policies and procedures. For more information or to view all our open jobs, please visit www.vsoftconsulting.com or call (844) 425-8425.

Support Technician 1
Primary Location: Austin, Texas
 
V-Soft Consulting is currently hiring for a Support Technician 1 for our premier client in Austin, Texas.
 
Education and Experience »

• Skill in handling multiple tasks, prioritizing, and meeting deadlines. Knowledge of personal computers, components, printers and microcomputers terms. Ability to work cooperatively with others in a professional work environment.: 1 year.
• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Prepares or assists in the preparation of service record documentation.: 1 year.
• Provides technical assistance and support for applications and hardware problems. Installs, maintains, moves, and assists in testing and upgrading new and existing hardware/software. Maintains the necessary security controls over software.: 1 year.
• Ability to provide excellent customer services. Ability to lift and relocate 30 lbs
• Installs, maintains, moves, and assists in testing and upgrading new and existing hardware and software. Maintains the necessary security controls over software.: 1 year.
• Experience using WordPerfect, MS Office Suite . Working knowledge of Windows Operating Systems. Skill in effective oral and written communication: 1 year.
• Assists in monitoring and providing assistance on the use and interface of systems, subsystems, and software applications. May be responsible for accessing data from and transferring data to various local, state, or federal databases. : 1 year.
• Knowledge of the practices, principles, and techniques of computer operations, of information systems, of computer software and hardware, and of information security policies and procedures.: 1 year.
• Skill in the use and support of personal computers, in the use of applicable programs and systems, and in troubleshooting information systems. Ability to operate information technology systems and communicate effectively.: 1 year.
• Graduation from high school or equivalent
• Preferred: Windows 11 technical support experience: 1 year.

 
WHAT YOU’LL DO:
Job Responsibilities:

• To assist in the manual labor and support associated with the computer/docking station refresh project.
• These staff would be performing the day-to-day work of imaging, replacing the computers and migrating the data.
• The process by which this is performed will be provided by the agency.
• These staff will be part of a team which include an agency subject matter expert, and a project manager to coordinate and lead the work. Windows 11 technical support experience would be helpful but is not required.

 
Interested?
Qualified candidates should send their resumes to asyed@vsoftconsulting.com
 
V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.
 
As a valued V-Soft Consultant, you’re eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.
 
V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
 
For more information or to view all our open jobs, please visit www.vsoftconsulting.com or call (844) 425-8425.