| Location | Riverside, CA |
| Salary | $50,716.74–$67,968.43 Per Year |
Supervising Office Assistant II - Substance Abuse Prevention and Treatment Administration Office
Salary
$50,716.74 - $67,968.43 Annually
Location
Riverside
Job Type
Regular
Job Number
26-13868-07
Department
Behavioral Health
Division
Substance Abuse Administration
Opening Date
10/15/2026
Closing Date
10/22/2026 11:59 PM Pacific
For questions regarding this position, please contact the Recruiter listed in the Supplemental Information section.
ABOUT THE POSITION
The Riverside County Department of Behavioral Health is seeking to fill a Supervising Office Assistant II vacancy to support their Substance Abuse Prevention and Treatment (SAPT) Administration Office located in Riverside. The Supervising Office Assistant II acts as a liaison between Behavioral Health departments to support administrative functions, monitors fiscal year authorizations, utilizes Microsoft Excel to create tracking sheets and ensure error-tracking logs remain accurate and updated, collaborates with contractor providers, assists with invoice processing, coordinates invoicing with Behavioral Health fiscal units, follows up with providers regarding discrepancy reports and denials, provides training to contractor providers and Riverside County SAPT clinic staff on office procedures, oversees office staff and processes annual reviews, and to do other work as required.
The department is seeking candidates with experience in accounts payable, accounts receivable, and billing, including identifying discrepancies, problem-solving, and tracking invoices through payment. The ideal candidate will also have knowledge of billing codes within a medical system and strong proficiency in the Microsoft Office Suite (Outlook, Teams, Word, Excel). Candidates with excellent communication and customer service skills, supervisory or lead experience within an office setting, and experience and familiarity with SAPT or a similar behavioral health treatment environment are highly desired.
The Office Assistant series is used in County departments to provide clerical services. Incumbents typically type, file, sort and process materials; maintain records; process records; compose and edit reports and correspondence; gather information; provide information to the public and contractor providers concerning departmental or County operations; receive and record payments; operate a variety or equipment including but not limited to word processors, micro-computers, mini-computers, computer terminals, duplicating machines, calculators, and prepare and complete a variety of forms and documents.
Positions in this class plan, organize, and direct a clerical staff engaged in highly complex clerical duties or through subordinates supervise a large staff engaged in varied and complex clerical work.
9/80 Schedule:
Monday - Thursday, 7:30 am - 5:00 pm
Non-pay week Friday, 7:30 am - 4:00 pm
Meet the Team!
Riverside University Health System - Behavioral Health is a leading provider of mental health and substance use services in Riverside County. With a dedicated team of professionals, including psychiatrists, clinicians, peer specialists, and paraprofessionals, RUHS-BH serves over 45,000 individuals annually.
We are committed to delivering culturally competent, evidence-based care across all ages. Our programs, including Mental Health Services, Substance Use Services, and the Public Guardian's Office, address the diverse needs of our community.
At RUHS Behavioral Health, you'll join a compassionate, innovative team where your skills make a real difference. We offer opportunities for growth, collaboration, and meaningful impact.
If you're passionate about advancing your career while improving mental health in Riverside County, RUHS Behavioral Health is the place for you!
For more information, please visit www.ruhealth.org/behavioral-health
EXAMPLES OF ESSENTIAL DUTIES
MINIMUM QUALIFICATIONS
Experience: Four years of clerical experience including one year in a lead or supervisory position which involved one or more of the following primary responsibilities: assigning and reviewing the work of clerical staff; training clerical staff; devising or modifying record-keeping procedures and forms; evaluating office practices and developing improvements in clerical procedures.
Either of the following may be substituted for one year of the non-specialized clerical experience:
Completion of 18 semester or 27 quarter units from a recognized college in secretarial sciences, office practices, business education, or a closely related field.
OR
Completion of 360 hours of training from a recognized occupational training program in secretarial sciences, business education, or a closely related field.
Other Requirements
License: Possession of a valid California Driver's License is required.
Typing: Skill to type 40 words per minute may be required.
Knowledge of: Office management, organization, practices, and equipment; the principles of supervision, including training methods and techniques; business correspondence and record-keeping systems.
Ability to: Supervise subordinates, devise and adapt work procedures and record-keeping systems to meet changing organizational or specialized clerical needs; understand, interpret, and supervise the application of laws, rules, and written directions to specific situations; work efficiently under the stress of continual interruptions, changing priorities, and tight time schedules; establish and maintain cooperative relations with subordinates, superiors, and others contacted in the work; analyze situations and adopt effective courses of action; prepare reports.
SUPPLEMENTAL INFORMATION
For questions regarding this recruitment
Contact Letisia Jimenez at (951) 955-5787 or ltjimenez@rivco.org. Please allow 1-2 business days for a response to general inquiries.
____
APPLICATION INFORMATION
Veterans Preference
The County has a Veterans Preference Policy applicable to new hires. To qualify, attach the required documents to your job application. Documents include a copy of your (or your spouses) Member-4 Form DD-214 indicating dates of service. For spousal preference, and as applicable, the following documents: a copy of your marriage certificate, spouses death certificate, a letter of spouses disability and/or letter of service-related death (if available) from the U.S. Veterans Administration. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans preference. For complete details and documentation requirements, please review the Veterans Preference Policy, C-3 here: https://rivcocob.org/board-policies
Reasonable Accommodations
The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: https://rc-hr.com/disability
Work Location and Telework
In-person attendance is the standard work expectation for County of Riverside assignments. Certain assignments may be eligible for a hybrid telework schedule; however, telework arrangements are subject to management approval, operational needs, and/or may be modified or discontinued at any time. Employees who telework are expected to be able to report to their assigned worksite on short notice or as operational needs require. Unless otherwise specified for a particular position, employees are expected to reside in California following appointment. Limited exceptions may apply. Applicants should contact the assigned recruiter for additional information regarding work location expectations, telework eligibility, and residency requirements.
Proof of Education
If using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.
If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services (NACES) or Association of International Credential Evaluators, Inc. (AICE).
Work Authorization Requirement
Applicants must be legally authorized to work in the United States at the time of application. The County of Riverside does not participate in visa sponsorship programs, including H1-B visas, and will not provide sponsorship for any employment-based visas.
Equal Opportunity Employer
The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors.
Pre-Employment
All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required.
Probationary Period
As an Approved Local Merit System, all County of Riverside employees, except those serving "At Will," are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, County Resolution, or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.
General Information
Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.
Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume, as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.
Please read and follow any special application instructions on this posting. Click the Apply link located on this page to submit your application. For additional instructions on the application process, examinations, Veterans preference, pre-employment accommodation or other employment questions, please refer to our web site, www.rc-hr.com.
If you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at support@governmentjobs.com or toll-free 1-855-524-5627.
BENEFIT PROGRAM: SEI
MEDICAL/DENTAL/VISION INSURANCE: A choice of different medical, dental and visions plan are available to elect. The County provides a Flexible Benefit Credit contribution as governed by the applicable SEIU Memorandum of Understanding to contribute towards the cost of these plans.
Note: Employees on assignment through the Temporary Assignment Program (TAP) receive different benefits. See the list here.
MISCELLANEOUS RETIREMENT: County of Riverside has three retirement Tiers through the California Public Employees Retirement System (CalPERS).
A new member is defined as any of the following:
CalPERS refers to all members that do not fit within the definition of a new member as "classic members".
Contribution rates are subject to change based on the County of Riverside annual actuarial valuation.
Note:
This summary is for general information purposes only. Additional questions regarding retirement formulas can be sent to retirement@rivco.org or by calling the Benefits Information Line at (951) 955-4981,
Option 2.
If you have prior service credit with another CalPERS agency or within agencies, please contact CalPERS at (888) 225-7377 to determine which retirement tier would be applicable to you. CalPERS is governed by the Public Employees Retirement Law. The Retirement Law is complex and subject to change. If theres any conflict between this summary and the law, the law will prevail over this summary.
DEFERRED COMPENSATION: Voluntary employee contribution with a choice between two 457 deferred compensation plan options.
VACATION ACCRUAL (Bi-Weekly Accrual):
0 < 3 year = 80 Hours (10 Days)
4 < 9 years = 120 Hours (15 Days)
10 or more years = 160 Hours (20 Days)
Maximum Vacation leave accumulation is 480 hours.
SICK LEAVE: Four (4) hours Sick Leave accrual per pay period with unlimited accrual.
HOLIDAYS: Normally 12 paid holidays per year.
BEREAVEMENT LEAVE: Allowed 5 days (3 days are County paid; 2 additional days can be taken from accrued Sick Leave balance).
BASIC LIFE INSURANCE: Equal to one times annual base salary not to exceed $50,000 of term life coverage. Premiums are paid by the County. Additional Supplemental Life plan is available for employee purchase.
DISABILITY:
Employees contribute to State Disability Insurance (SDI), which provides wage replacement benefits for individuals who are unable to work due to non-work-related illness, injury, or pregnancy. SDI also includes Paid Family Leave Benefits. The wage replacement rate is determined by current law, offering 60-70% of the wages earned during the SDI eligibility period.
Additionally, employees receive employer-paid Long-Term Disability Benefits, which cover 66.67% of pre-disability earnings, up to a maximum of $10,000 per month. There is a 365-day waiting period before these benefits become active. Employees may coordinate these benefits with other available leave balances to receive up to 100% of their regular pay.
POST RETIREMENT MEDICAL CONTRIBUTION: A monthly contribution is made by the County towards retiree health insurance offered through the County as governed by the applicable SEIU Memorandum of Understanding.
OTHER: There may be other benefit provisions as specified in the applicable Memorandum of Understanding. Please contact the recruiter listed on the job posting directly for more information.
01
Are you a current volunteer, intern, temporary, or regular employee with the Riverside University Health System (RUHS) - Behavioral Health?
02
Select the answer that best describes your current drivers license status:
03
What is your proficiency utilizing the Microsoft Office Suite: Outlook, Word, Teams, Excel?
04
Are you able to type at least 40 net words per minute?
05
How many years of increasingly responsible, broad and varied clerical experience do you possess as your primary responsibilities? This includes tasks such as data entry, filing and organizing documents, preparing correspondence, answering phones, scheduling appointments or meetings, processing mail, maintaining office supplies, and assisting with payroll or personnel-related tasks. *If applicable, this experience must be included in your application/resume to qualify for consideration.
06
How many years of supervisory or lead experience do you possess which involved one or more of the following primary responsibilities: assigning and reviewing the work of clerical staff; training clerical staff; devising or modifying record-keeping procedures and forms; evaluating office practices and developing improvements in clerical procedures? *If applicable, this experience must be included in your application/resume to qualify for consideration.
07
How many years of experience do you possess in accounts payable, accounts receivable, and billing? This includes duties related to identifying discrepancies, problem-solving, and tracking invoices through payment. *If applicable, this experience must be included in your application/resume to qualify for consideration.
08
How many years of experience do possess have utilizing the Electronic Management of Records (ELMR) system or another similar electronic health and records management system? *If applicable, this experience must be included in your application/resume to qualify for consideration.
09
How many years of experience do you possess working with billing codes in a medical system? *If applicable, this experience must be listed in your application/resume for consideration.
10
How many years of experience and familiarity do you possess with the Substance Abuse Prevention and Treatment (SAPT) program or a similar behavioral health treatment environment? *If applicable, this experience must be included in your application/resume to qualify for consideration.
11
Have you completed at least 18 semester or 27 quarter units from a recognized college in secretarial sciences, office practices, business education, or a closely related field?
12
Have you completed at least 360 hours of training from a recognized occupational training program in secretarial sciences, business education, or a closely related field?
13
I acknowledge that if I am using education to qualify, I am required to provide proof of my degree or a copy of my transcript(s) as verification of educational units completed as an attachment to my application/account at the time my application is submitted.
Required Question
Employer County of Riverside
Address County Admin. Center P.O. Box 1569
4080 Lemon St., 7th floor
Riverside, California, 92502-1569
Phone Contact Recruiter for Job Information
Website http://www.rc-hr.com