| Location | Nashville, TN |
Job Profile Name
Strategic Communications Specialist
Management Level
39 - Senior Professional
Position Overview
The Strategic Communications Specialist supports, shapes, and executes integrated communication strategies for assigned projects, audiences, and business areas. Operating as a senior professional, this role partners across teams to gather inputs, ensure accuracy, and deliver timely, high-quality communications that align with organizational goals, culture, and brand standards. Leveraging audience insights, business context, data analytics, and emerging technologies-including AI-enabled communication tools-the specialist optimizes communication effectiveness and stakeholder impact. The role provides consultative guidance to leaders, identifies communication risks and opportunities, and balances strategic thinking with hands-on execution in a fast-paced, evolving environment.
Key Responsibilities
Support, shape, and execute communications strategies for assigned initiatives, audiences, or business areas.
Partner with leaders and stakeholders to identify communication opportunities, risks, and desired outcomes; serve as a consultative communications partner as needed.
Create communication plans, messaging frameworks, and content that drive organizational effectiveness and employee engagement.
Provide counsel on stakeholder communications, message positioning, channel selection, and communication effectiveness.
Analyze communication performance, stakeholder feedback, engagement metrics, and audience sentiment to inform recommendations and actionable insights.
Evaluate and leverage emerging technologies, including AI-enabled tools, to improve communication quality, efficiency, and scalability.
Establish and promote best practices for AI use and continuously identify opportunities to modernize communication approaches and enhance stakeholder experiences.
Coordinate messaging across teams and channels; manage multiple deadlines and competing priorities with strong attention to detail.
Influence cross-functional stakeholders, mentor junior team members informally, and coordinate communications workstreams without direct authority.
Education and Experience
Bachelor's degree in Communications, Public Relations, Journalism, Marketing, Business, or related field.
Progressive experience in strategic communications, employee communications, corporate communications, public relations, or related disciplines.
Demonstrated experience supporting communication strategies that create measurable business outcomes; portfolio demonstrating strategic work.
Preferred: Experience supporting executive leadership communications; using communication analytics to drive decisions; leveraging AI-enabled communication technologies and workflow automation.
Preferred: Exposure to organizational change and transformation communications; crisis, issues, or reputation management; and experience in corporate, consulting, or agency environments supporting large-scale organizations.
Knowledge, Skills, and Abilities
Strategic communications consulting, planning, and execution.
Communication measurement, analytics, data storytelling, and insight generation.
Basic understanding of AI-assisted communication technologies and digital communication platforms.
Advanced writing, editing, presentation, and message development expertise; basic graphic design knowledge.
Strategic thinking, business acumen, sound judgment, and decision-making.
Strong attention to detail; ability to meet deadlines and navigate ambiguity and competing priorities.
Executive presence, consultative influence, and stakeholder relationship management.
Strong collaboration skills; ability to coordinate messaging across teams and channels.
Continuous learner with a growth and innovation mindset.
Travel Requirements
Travels: Occasional travel for meetings or events.
% of Time: Up to 10%.
Overnight Travel: Infrequent, as business needs dictate.
Physical Demands
Stationary Position: Frequently
Vision: 20/20 corrected vision
Hearing: Receive detailed information if spoken to