Strategic Account Manager

Recruiting From Scratch

  • San Francisco, California
  • 30+ days ago

    Highlights

    The platform connects companies with specialized recruiting firms and AI-powered recruiting workflows, helping organizations hire more efficiently while enabling recruiting partners to scale their businesses. 2–8 years of experience in account management, business operations, customer growth, partnerships, marketplace operations, or related customer-facing roles.

    Numbers & Facts

    LocationSan Francisco, California

    Description

    Account Manager

    Location: San Francisco, CA
    Company Stage of Funding: Series B Marketplace & AI Company
    Office Type: Onsite
    Salary: $125K–$200K Base ($165K–$255K OTE) + Equity

    Company Description

    We're representing one of the fastest-growing AI-powered marketplace companies, building the infrastructure that powers modern talent acquisition. The platform connects companies with specialized recruiting firms and AI-powered recruiting workflows, helping organizations hire more efficiently while enabling recruiting partners to scale their businesses.

    Having achieved eight-figure ARR in a short period of time and backed by leading technology investors and operators, the company is rapidly expanding its go-to-market and marketplace operations teams. This role sits at the center of marketplace growth, working directly with recruiting firms that generate significant revenue across the platform.

    What You Will Do

    • Own and grow relationships with a portfolio of recruiting firms and agency partners.
    • Act as a trusted advisor to business owners, helping them improve operational performance and grow revenue on the platform.
    • Manage expansion, retention, and revenue growth across your book of business.
    • Identify bottlenecks across onboarding, activation, engagement, and retention, then design solutions to improve outcomes.
    • Run marketplace experiments focused on incentives, workflows, operational processes, and liquidity improvements.
    • Collaborate closely with Product, Operations, and GTM teams to translate customer feedback into platform improvements.
    • Develop scalable systems and best practices that improve partner success and marketplace efficiency.
    • Monitor performance metrics and proactively identify opportunities to increase partner productivity and marketplace growth.
    • Serve as the voice of customers internally while driving measurable business results.

    Ideal Background

    • 2–8 years of experience in account management, business operations, customer growth, partnerships, marketplace operations, or related customer-facing roles.
    • Proven experience owning and exceeding revenue targets, expansion goals, or commercial KPIs.
    • Strong track record of managing strategic customer relationships and driving measurable business outcomes.
    • Experience working at high-growth startups, preferably from Series A through pre-IPO stages.
    • Excellent communication, relationship-building, and stakeholder management skills.
    • Strong operational mindset with the ability to identify problems, design processes, and execute solutions.
    • Demonstrated ability to work cross-functionally across operations, product, and go-to-market teams.
    • High ownership mentality with a bias toward action and execution.
    • Strong academic background with evidence of high achievement throughout career progression.

    Preferred

    • Experience in marketplace businesses, advertising technology, media partnerships, recruiting, staffing, or similar relationship-driven industries.
    • Background in account management roles that carried expansion, upsell, or revenue responsibilities.
    • Experience working with supply-side marketplace customers or business owners.
    • Exposure to startup operations, growth, or strategic initiatives.
    • Evidence of exceptional achievement, entrepreneurial pursuits, competitive athletics, side businesses, or other standout accomplishments.
    • Experience working in highly competitive, performance-driven environments.

    Compensation and Benefits

    • Base salary: $125K–$200K.
    • On-target earnings: $165K–$255K.
    • Competitive equity package.
    • Visa sponsorship available for qualified candidates.
    • Opportunity to join a rapidly scaling Series B marketplace company.
    • Significant ownership and direct impact on company revenue growth.
    • Exposure to product, operations, marketplace strategy, and GTM functions.
    • Fast-paced, high-performance culture with substantial career growth opportunities.
    • Work alongside top operators, founders, and marketplace leaders in a highly collaborative onsite environment.
     

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