National CooperativeRx seeks a Strategic Account Executive (SAE) to join our cooperative team. The SAE plays a critical role in building and maintaining relationships with new and existing members with an assigned book of business. This is a mid-level position that reports to the Vice President of Coalition Development, and it requires up to 40% travel.
The ideal candidate will have:
- 5+ years of sales experience and/or account management experience or 2+ years of PBM sales and/or account management experience.
- Willing to travel 30-40% depending on the needs of the territory and selling cycle.
- Proven account management or other relevant experience.
- General but functional understanding of pharmacy benefits management (PBM), self-funding and employee benefits.
- Experience managing book of business in benefit industry - with a secondary emphasis on new business development.
- Proven ability to manage multiple projects at a time while paying strict attention to detail.
- Strong listening, verbal, and written communication skills.
- The ability to plan and think strategically.
SAE duties include (but are not limited to):
- Meet with members and potential members - primarily made up of employers, unions, health plans, insurance carriers and third-party administrators, including broker/agent stakeholders.
- Identify opportunities to help clients manage their pharmacy benefit plans.
- Maintain benefit design documentation - document plan change requests and confirm changes are complete and accurate.
- Prepare client status briefs and make cost-saving recommendations.
- Deliver and interpret financial and clinical reports including quarterly performance reports.
- Operate as the lead point of contact for all matters specific to your customers.
- Build and maintain strong, long-lasting customer relationships.
- Develop a trusted advisor relationship with key customer stakeholders and executive sponsors.
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
- Review and answer questions regarding contracts, explanation of coverage, contribution schedules, and member enrollment issues.
- Manage member expectations, communicating effectively during the planning, marketing, decision-making, and benefits implementation process.
- Assist in ensuring a favorable PBM experience by helping to identify, resolve, and prevent issues encountered by member-groups with the coalition’s PBM provider.
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
Interested candidates should apply here or send a cover letter, resume, and compensation requirements to careers@nationalcooperativerx.com.
Headquartered in Madison, Wisconsin, National CooperativeRx is a growing, not-for-profit, member-owned cooperative of employers and other organizations. Together, our member-owners leverage their collective purchasing power to access the best discounts and innovative clinical programs from a pharmacy benefit manager (PBM) chosen via a competitive bid process. National CooperativeRx offers a strong compensation and benefits package, as well as a flexible and rewarding environment where employees have the opportunity to make a significant contribution.