Store Manager (Columbus Circle)

Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between reverie, nature and art, Diptyque extends an invitation to step inside a universe replete with creations that set the imagination free to wander. Founded in 1961 at 34 Boulevard Saint Germain, Diptyque is a pioneering luxury fragrance house celebrated for its iconic scented candles, personal fragrances, and artful home décor. With a deep-rooted heritage and a spirit of creativity, Diptyque continues to enchant clients around the world.

We are seeking a passionate and experienced Store Manager to lead our boutique team and elevate the Diptyque client experience. This role is ideal for a dynamic leader who thrives in a luxury retail environment and is committed to driving business results while nurturing a high-performing team.

Your Mission

As Store Manager, you will be the heartbeat of the boutique-ensuring every client interaction reflects the elegance and excellence of Diptyque. You will oversee all aspects of store performance, from sales and operations to team development and client engagement.

What You'll Do

Business Leadership

• Champion boutique performance and lead the team to meet and exceed sales goals.
• Analyze store metrics and market trends to identify growth opportunities.
• Actively engage with clients on the sales floor, setting the tone for exceptional service.
• Partner with cross-functional teams to optimize inventory, product launches, and sell-through.
• Share product knowledge and brand storytelling to inspire and educate the team.
• Implement strategies to meet KPIs and drive omnichannel success.
• Collaborate with your Regional Manager to develop action plans tailored to your boutique's needs.
• Stay ahead of industry trends and competitor activity to keep Diptyque at the forefront.

Team Development & Leadership

• Lead with empathy and vision, fostering a culture of creativity, accountability, and shared success.
• Conduct monthly coaching sessions and provide timely, constructive feedback.