CITITRENDS is seeking a highly organized, detail-oriented communicator to join our Store Operations team as a Store Communications & Administrative Coordinator.
This corporate/hybrid role is ideal for someone who enjoys keeping teams connected, ensuring information flows clearly and consistently, and supporting the day-to-day operations that help our stores and field leaders stay aligned.
Duties & Responsibilities
- Manage the dissemination of operational updates, memos, directives, and communications to stores and field leadership.
- Develop, proofread, and coordinate store communication materials to ensure consistency and accuracy.
- Maintain and update company directories and organizational contact information.
- Maintain operational records, documentation, and standard operating procedures.
- Maintain a centralized library of Store Operations, Loss Prevention, and Human Resources policies in the store communications platform.
- Manage Associate recognition program across stores organization.
- Coordinate business card requests and distribution for corporate and field associates.
- Manage departmental expense reports and oversee expense submissions through Navan.
- Create and coordinate travel itineraries for meetings, conferences, and operational events.
- Track District Manager mileage submissions and coordinate company vehicle replacement activities.
- Manage Office Depot account administration and office supply ordering.
- Support store communication calendars and maintain communication archives.
- Assist in coordinating meetings, presentations, and leadership communications.
- Prepare reports, presentations, and meeting materials for operational leadership.
- Support labor and process improvement initiatives through communication planning and change management activities.
- Coordinate special projects assigned by the Director of Labor & Process Improvement.
- Perform other duties as assigned.
Required Skills & Abilities
- Exceptional written and verbal communication skills.
- Strong editing, proofreading, and presentation development skills.
- Excellent organizational and administrative abilities.
- Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Ability to manage confidential information with discretion.
- Strong attention to detail and follow-through.
- Ability to prioritize competing deadlines in a fast-paced environment.
Education & Experience
- Associate's or Bachelor's degree in Business Administration, Communications, Marketing, or related field preferred.
- 3-5 years of administrative, communications, or operational support experience.
- Retail or multi-unit field support experience preferred.
CITITRENDS is an Equal Opportunity Employer