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SRE Engagement Manager

Q1 Technologies, Inc

  • Memphis, TN
  • 30+ days ago

    Highlights

    Roles & Responsibilities Drive the adoption of SRE methodologies (DevOps, Agile, SLOs) across organization teams to enhance reliability. Previous experience as an SRE, DevOps Engineer with a deep understanding of Production support, on-call rotations, and incident management.
    Q1 Technologies, Inc

    Numbers & Facts

    LocationMemphis, TN
    IndustryComputer/IT Services
    Company Size500 to 999 employees
    Year Founded1990
    Websitehttp://q1tech.com/

    Description

    Job Title: SRE Engagement Manager
    Duration- Fulltime Permanent
    Location: Memphis, TN (Onsite from Day 1)
    Job Description:
    Must Have Technical/Functional Skills
    • Handson experience on tools like Dynatrace, Splunk, PagerDuty etc
    • Experience on Cloud preferably in Azure or Google Cloud
    • Able to drive the cost optimization and shift left initiatives with clear end goal
    • Knowledge of logistics industry will be a plus
    • Previous experience as an SRE, DevOps Engineer with a deep understanding of Production support,
    • on-call rotations, and incident management.

    Roles & Responsibilities
    • Drive the adoption of SRE methodologies (DevOps, Agile, SLOs) across organization teams to enhance reliability
    • Define and track KPIs and service-level objectives (SLOs) to improve system availability and latency
    • Facilitate post-mortems, identify root causes, and drive automation of operational toil to prevent
    • problem reoccurring
    • Driving automation to enhance efficiency and prompting culture of continuous learning
    • Generic Managerial Skills, If any
    • Must have led large SRE engagement with Onsite/Offshore model with minimum 50+ team size
    • Should have utilized Agile/SAFe methodologies for execution
    • Excellent stakeholder management and the ability to influence cross-functional teams
    • Experience leading technical teams in high-paced environments

    About Company

    Q1 consists of experienced and recognized experts providing the capability to respond to market demand in order to provide professional services for our clients including Enterprise software implementations, application integration and technical / functional support.

    Q1 has steadily grown into a Quality IT services and solutions organization with the average experience of our team being over 10 years. We have continuously met or exceeded client expectations by delivering professional services and project implementations on time and under budget to help clients truly recognize return on investment.

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