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Sr Solution Architect, Amazon Fuse

Amazon.com Inc

  • Seattle, WA
  • 10 days ago

    Highlights

    The Amazon Fuse team creates convenience for our customers to experience Amazon services wherever they are by acquiring partner distribution for Amazon Subscriptions (e.g., Prime, Prime Video, Amazon Music Unlimited) and mobile applications (e.g., Shopping, Video, Music, Kindle, Photo-Cloud Drive and Audible) around the world. Candidate will work with the Business Development (BD) team to meet customers, discover opportunities to solve business objectives through Fuse solutions, provide designs & proposals, demonstrate technical solutions and integrations, manage proof of concept, and ultimately drive growth of the business.

    Numbers & Facts

    LocationSeattle, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    Description

    The Amazon Fuse team creates convenience for our customers to experience Amazon services wherever they are by acquiring partner distribution for Amazon Subscriptions (e.g., Prime, Prime Video, Amazon Music Unlimited) and mobile applications (e.g., Shopping, Video, Music, Kindle, Photo-Cloud Drive and Audible) around the world.

    We are seeking an experienced and dynamic Solution Architect with technical, business and operational expertise to manage partner launch milestones, requirements and engagement between our mobile partners and various Amazon teams to launch and grow distribution of Amazon Subscription Services and Mobile Applications.

    A successful candidate will have experience working with internal business and product teams to deliver scalable product solutions at a global level, have excellent program and project management skills and be proficient in translating business requirements into technical requirements. Roadmap prioritization and milestone management and a strong will to deliver results are critical skills for this role. The right candidate will provide vision and drive the evolution and strategy for Fuse partner integrations and launches. This role will partner with engineering teams to develop ways to identify improvements for scaling internal services. Candidate will work with the Business Development (BD) team to meet customers, discover opportunities to solve business objectives through Fuse solutions, provide designs & proposals, demonstrate technical solutions and integrations, manage proof of concept, and ultimately drive growth of the business

    To be successful in this role you will need to be a self-directed innovator accustomed to working in new territory; a communicator able to influence and motivate teams to action; and a problem solver who can drive immediate resolutions. Ability and mindset to work in a global team are important for this role.

    Key job responsibilities

    • Own and manage the technical relationship of multiple partners across multiple geographic locations and journey of the customer
    • Identify and drive improvements in Amazon products on behalf of assigned partners and acts as a primary stakeholder in helping to provide requirements and use-cases to Amazon product teams
    • Partner with the sales team to design solutions for customers and drive Fuse products.
    • Participate in deep architectural discussions to ensure customer success
    • Provide technical consultation to strategic enterprise customers. This includes API integrations, as well as the design, creation, and deployment of Fuse products
    • Dive deep into Fuse solution and its differentiators with customers and partners. Be ready to discuss the latest Fuse products, APIs, cloud architecture and more.
    • Drive detailed discussions with customer on how Fuse integrates with their existing services; see around corners and advise/influence to ensure a successful integration between Fuse tools and customer's systems
    • Work with product and engineering teams to coordinate, scope, and prioritize new feature requests
    • Drive accountability for the overall timescales and plan for delivery of customer integrations, capabilities and features
    • Own the technical delivery plan once agreed, including status reporting and ownership of issues
    • Own all onboarding activities (APIs, Security Roles, test plan and systems)

    Basic qualifications

    • 10+ years of enterprise IT application work that includes at least 2 years of hands-on software development or DevOps engineering experience
    • 8+ years of infrastructure architecture, database architecture and networking experience
    • Bachelor"s degree
    • Experience leading and growing teams of senior technology professionals, ideally in customer facing roles
    • Knowledge of software development tools and methodologies
    • Create and capture best practices, technical content and new reference architectures (e.g. white papers, code samples, blog posts)

    About the team

    About the team

    The Amazon Fuse team creates convenience for our customers to experience Amazon services wherever they are by acquiring partner distribution for Amazon Subscriptions (e.g., Prime, Prime Video, Amazon Music Unlimited) and mobile applications (e.g., Shopping, Video, Music, Kindle, Photo-Cloud Drive and Audible) around the world.

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

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