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Sr Risk Manager, Inventory Trust

Amazon.com Inc

  • Seattle, WA
  • 5 days ago

    Highlights

    In this role, you will lead efforts to improve detection model accuracy, build rapid-response risk rulesets for emerging modus operandi (MOs), investigate bad actor networks end-to-end, and partner with science and engineering teams to close detection gaps. The Selling Partner Trust and Store Integrity (TSI) org is committed to our vision that bad actors cannot operate in our store while selling partners start and grow their business without fear of disruption, such that customers and selling partners across the globe trust us, and have confidence in the integrity of Amazon's store.

    Numbers & Facts

    LocationSeattle, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    Description

    The Selling Partner Trust and Store Integrity (TSI) org is committed to our vision that bad actors cannot operate in our store while selling partners start and grow their business without fear of disruption, such that customers and selling partners across the globe trust us, and have confidence in the integrity of Amazon's store.

    As part of TSI org, the Inventory Trust (IT) team is

    responsible for detecting and preventing inventory from bad actors reaching our customers. We build proactive detection mechanisms, risk models, and intelligence-driven processes to identify bad actors before they impact customers.

    We are looking for a Risk Manager who thrives at the intersection of data-driven detection and investigative deep dives. In this role, you will lead efforts to improve detection model accuracy, build rapid-response risk rulesets for emerging modus operandi (MOs), investigate bad actor networks end-to-end, and partner with science and engineering teams to close detection gaps. You will work across Supply Chain Risk Detection, ORC investigations, and external intelligence programs to ensure our mechanisms stay ahead of evolving bad actor tactics.

    The ideal candidate is a strategic thinker with deep investigative experience, capable of building and scaling sophisticated detection programs to combat bad actor networks.

    Key job responsibilities

    Lead deep dives on detection model performance (precision, recall) to identify signal gaps, false positive/negative drivers, and improvement opportunities for existing risk models.

    Develop recommendations for feature engineering, threshold tuning, and signal integration.

    Own end-to-end root cause analysis on detection defects, false positives, reinstatements, and escalations to identify systemic gaps in detection logic

    Analyze escalation patterns to identify detection blind spots and prioritize coverage expansion.

    Build and deploy quick-turn risk detection rulesets and heuristics to address newly identified bad actor MOs, emerging fraud patterns, and intelligence leads before models can be retrained. Translate external intelligence (ORC referrals, brand leads, cargo theft data, stolen serial number matches, law enforcement tips) into actionable detection queries and monitoring rules.

    Continuously monitor and refine detection rulesets based on hit rates, enforcement outcomes, and evolving bad actor tactics; sunset rules that lose effectiveness.

    Perform full-sweep investigations on bad actor rings by casting wide nets from early leads, expanding from a single enforcement to identify connected sellers, shared suppliers, common locations, financial linkages, and secondary user patterns.

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

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