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Sr. Manager, Sales Associate Program

Align Technology

Morrisville, North Carolina

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JOB DETAILS
SKILLS
Alliance/Partner Marketing, Application Performance Management, Biotech and Pharmaceutical, Coaching, Expense Tracking, Field Sales, Healthcare Equipment Sales, Instructional Design, Leadership, Logistics Management, Microsoft Office, Onboarding, Partner Sales, Performance Analysis, Performance Metrics, Performance Reviews, Presentation/Verbal Skills, Process Improvement, Project Management Software, Project/Program Management, Recruiting Strategy, Reporting Skills, Revenue Growth, Sales, Sales Closing Skills, Sales Management, Sales Support, Sales Training, Systems Administration/Management, Team Player, Territory Management, Time Management, Training/Teaching
LOCATION
Morrisville, North Carolina
POSTED
8 days ago

Description



Role summary  

This position is ideal for an experienced field sales leader or early-in-career program manager to join the North America Learning & Development team as Sr.Manager, Sales Associate Program, ensuring our sales associates teams are equipped with the knowledge and skills to move to field-based sales roles and win.  

Reporting to North America Learning & Development leadership, you will own the North America Sales Associate program and lead the management and support team to drive the structure, rigor, and processes to create a reliable and field-ready Territory Manager bench.  

This is a full time position in our Morrisville, NC or Tempe, AZ office.  

 

Role expectations  

  • Own the Sales Associate program, including structure and integrity, recruiting and onboarding, training, coaching, ongoing development, and placement  
  • Lead, coach, and develop a team of site supervisors (Morrisville and Tempe office locations) through regular 1:1s, direct observation, and performance evaluations.  
  • Oversee training design, development, and delivery in partnership with the sales training team to ensure high quality development and certification experiences.  
  • Oversee recruitment strategy and partner with Talent Acquisition to hire ideal candidates  
  • Collaborate with field sales teams to support readiness and territory success.  
  • Monitor KPIs, drive sales results, and remove barriers to performance.  
  • Manage program logistics, including scheduling, housing, travel, and expense oversight.  
  • Provide program reporting and insights to leadership and stakeholders  
  • Execute on all other program responsibilities  
 

What we're looking for  

 

  • Education: Bachelor’s degree or equivalent experience with a minimum of 6 years sales and/or early-in-career experience  
  • Experience: Minimum 10+  years of recent sales experience; sales management and/or training experience with a background in pharmaceutical or medical device sales training preferred  
  • Skills: Sales, sales process, sales training, sales leadership, coaching, performance development, data fluency, process improvement, training facilitation, project management, presentation, knowledge application, performance management, interviewing  
  • Communication: Demonstrated skills at all stakeholder levels and proven ability to influence with and without authority; Strong sense of ownership, holding self and others accountable to meet/exceed expectations  
  • Teamwork: Demonstrated ability to manage multiple deadline-driven projects in a fast-paced, inclusive team environment; ability to own and adhere to sales training related processes and systems  
 

Complementary skills  

 

  • Instructional design, learning analytics, LMS/learning platforms administration  
  • Project management and project management software utilization  
  • MS Office Suite and Copilot integration  
 


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About the Company

A

Align Technology

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