Sr. Director Operations

• Health/Rx
• Dental
• Vision
• Flexible and health spending accounts (FSA/HSA)
• Supplemental life insurance
• 401(k)
• Paid time off
• Paid sick time
• Short term & long term disability coverage (STD/LTD)
• Employee stock ownership (ESOP)
• Holiday pay for company designated holidays

At KeHE, we’re obsessed with creating solutions, unboxing potential, and serving others – and it all starts with you. As an employee-owned distributor of natural and organic, specialty, and fresh products, we’re committed to making a positive impact and scaling our success together. With a culture that fosters development and opportunity, you’ll be embarking on a career that’s moving forward. When you join KeHE, you’re becoming part of a team that is a force for good.

The Senior Director of Operations plans, directs, organizes and controls warehousing, distribution, and transportation activities for the distribution center.  They are responsible for implementing company operating policies, procedures and processes that achieve the safe, efficient, cost effective facility operations and meet customer service expectations.  They will maintain the distribution center in accordance with Company’s health and sanitation standards, federal and state OSHA requirements. Protects and maintains company assets (inventory, facilities and fleet) within the region. 

• High degree of self-motivation and dependability.
• Ability and willingness to respond with patience, courtesy and friendliness.
• Ability to work well under pressure.
• Excellent interpersonal abilities; ability to get along with diverse personalities; tactful, mature, and flexible.
• Excellent grammar, verbal, and writing skills.
• High energy level, comfortable performing multifaceted projects in conjunction with day-to-day activities.
• Good reasoning abilities and sound judgment.
• Resourceful, well organized, highly dependable, efficient and detailed oriented.
• Ability to establish credibility and be decisive but be able to recognize and support the organization’s preferences and priorities.
• Service oriented, but assertive/persuasive.
• Ability to speak effectively before groups of employees and management personnel.
• Establish and maintain warehouse budgetary goals.
• Organize production and procedures of warehouse operations.
• Oversee and execute all inventory control procedures ensuring maximum safeguard of the company’s physical inventory.
• Provide leadership, train and develop warehouse supervisors.
• Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws including; conducting performance reviews, controlling overtime.
• Constantly strive to instill a sense of professionalism and pride in co-workers, drivers, and warehouse personnel by ongoing daily communication.
• Interface daily with management of the public warehouse.
• Responsible for the maintenance and upkeep of all equipment. Recommend new equipment, systems, and facility capital expenditures.
• Ensure quality service and product to our customers.
• Develop and maintain inventory shrinkage-shortage level goals established by the company.
• Oversee and direct the facility security and security systems.
• Responsible for effective safety and sanitation programs.
• Maintain an efficient production schedule to ensure timely truck departures to meet delivery schedules.
• Coordinate outside purchases of Warehouse materials, supplies, and products.
• Interact with customers to resolve order discrepancies and ensure quality service.
• Establish and maintain effective communication avenues with all KEHE departments.
• Develop and maintain effective cost control procedures.
• Develop and maintain effective productivity procedures. Maximize facility productivity and utilization.
• Maintain effective stock rotation.
• Utilize warehouse space as best as possible.
• Must maintain good attendance
• Maintain safe work practices
• Maintain safeguards of confidential company information
• Other duties and special projects as requested

• A minimum 10 years prior warehouse / distribution experience.
• At least 5 years in leadership required.
• Bachelor’s Degree highly preferred.
• Ability to read, comprehend and write English. 
• Previous experience operating a forklift, experience with security systems, and knowledge of MS Office required. 
• Ability to work varied shifts and schedules as required.