Overview
A growing consumer-facing organization is seeking a Senior Digital Product Manager to lead the strategy, roadmap, and execution of its travel and ecommerce digital experiences. This individual will play a key role in defining product vision, prioritizing initiatives, and delivering high-impact web and mobile solutions that improve customer engagement and business performance.
This is a highly visible position that partners closely with executive leadership, UX, engineering, analytics, and external partners to drive digital transformation initiatives across a large customer platform.
Key Responsibilities
- Own the product roadmap and long-term vision for digital travel and ecommerce experiences.
- Translate business objectives and customer needs into actionable product requirements and user stories.
- Prioritize product initiatives based on customer impact, business value, technical feasibility, and market opportunities.
- Manage and maintain the product backlog, including writing user stories and acceptance criteria.
- Collaborate with UX, design, engineering, analytics, and business stakeholders to deliver customer-centric solutions.
- Lead Agile ceremonies including sprint planning, prioritization sessions, and stakeholder reviews.
- Analyze customer behavior, KPIs, conversion metrics, and market trends to identify optimization opportunities.
- Manage product launches, feature releases, testing strategies, and post-launch performance monitoring.
- Drive cross-functional alignment and communicate roadmap priorities to executive stakeholders.
- Identify new digital products, features, and partnership opportunities that enhance customer value and support business growth.
- Partner with external vendors and technology providers to support product development and innovation.
What We're Looking For
- 7+ years of experience in Product Management, Digital Product, Product Ownership, or related disciplines.
- Experience owning customer-facing web and/or mobile products.
- Strong background working within Agile product environments.
- Demonstrated success improving digital KPIs such as conversion, engagement, retention, or customer satisfaction.
- Experience developing product roadmaps and executing against strategic business initiatives.
- Ability to convert high-level business needs into detailed product requirements and user stories.
- Strong understanding of UX/UI principles, customer journey mapping, and user research methodologies.
- Experience leading cross-functional teams across product, engineering, design, and business functions.
- Excellent analytical, communication, stakeholder management, and project leadership skills.
- Experience working in ecommerce, travel technology, digital marketplaces, membership platforms, or other consumer-centric digital environments is highly preferred.
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