Sr Coordinator- Operations Onboarding

Energy Transfer, recognized by Forbes as one of America's best large employers, is dedicated to responsibly and safely delivering America's energy. We are driven to inspire our employees to create superior value for our customers, our investors, a sustainable future and giving back to the community where we have long-standing commitments to causes including MD Anderson Children's Cancer Hospital, The Salvation Army, The American Red Cross, Ronald McDonald House and many more.

We value all of our employees who make our growth and success possible. We are proud to offer industry leading compensation, comprehensive benefits, 401(k) match with additional profit sharing, PTO and abundant career opportunities.

Come join our award winning over 12,000 strong organization, as we fuel the world and each other!

Position Summary

The Sr Coordinator - Operations Onboarding is responsible for managing and coordinating the end-to-end onboarding process for newly hired employees from offer acceptance through New Hire Orientation and manager handoff. This role serves as the central point of contact between Recruiting, Hiring Managers, Safety, IT, Telecom, Administrative Support, and Operations Leadership to ensure a consistent, compliant, and positive onboarding experience. The coordinator is accountable for coordinating technology, training, equipment, system access, compliance requirements, and onboarding communications while supporting managers through standardized onboarding processes and tools.

Key Responsibilities

• Serve as the primary point of contact for onboarding activities from candidate offer acceptance through successful completion of New Hire Orientation (NHO).
• Coordinate and track all onboarding requirements to ensure new hires are properly equipped, trained, and prepared for their first day.
• Partner with Hiring Managers, Directors, and Senior Leadership to provide guidance on onboarding processes, timelines, and required actions.
• Monitor pre-employment status and onboarding milestones, proactively communicating updates and resolving issues impacting start dates.
• Assist Hiring Managers with navigating onboarding tools, including ID Management systems, self-service portals, and hardware request processes.
• Coordinate new hire technology needs, including computer hardware, mobile devices, system access, and application provisioning in partnership with IT and Telecom teams.
• Serve as a Telecom Super User to support mobile device ordering, activation, registration, and coordination of role-specific application access.
• Partner closely with IT, Telecom, and Administrative Support teams to ensure all required equipment and access requests are completed prior to employee start dates.
• Collaborate with Safety leadership to ensure all required safety training, certifications, and compliance requirements are assigned and completed.
• Coordinate MyLearning training curricula based on position requirements and work closely with operational leaders to ensure role-specific training assignments are completed.
• Provide direct onboarding support and guidance to new hires, including navigation of My Self Service, ADP, Direct Deposit enrollment, Time Entry, Expense Reporting, and other employee systems.
• Assist with coordination of uniforms, personal protective equipment (PPE), Tyndale orders, company vehicles, fuel cards, and other position-specific resources required for successful onboarding.
• Facilitate I-9 processing, employment documentation completion, and onboarding checklist compliance.
• Develop, maintain, and continuously improve onboarding guides, manager resources, job aids, and process documentation to enhance the new hire experience.
• Coordinate onboarding activities with Regional Administrative teams to ensure consistency across all operating locations.
• Identify process improvement opportunities and implement standardized onboarding practices across USA Compression operations.
• Maintain onboarding checklists and provide hiring managers with a clear handoff package outlining completed items, outstanding actions, and post-orientation responsibilities.

Qualifications:

• High School Diploma or GED required; bachelor's degree preferred.

• 2+ years of experience in onboarding, HR operations, workforce administration, or a related support role.

• Experience coordinating activities across multiple departments and locations.

• Strong organizational, communication, and problem-solving skills.

• Ability to manage multiple priorities and deadlines in a fast-paced environment.

• Proficiency in Microsoft Office and employee systems (HRIS, LMS, and self-service platforms).

• Ability to handle confidential information with professionalism and discretion.

• Experience coordinating training, compliance, technology, and equipment needs.

Preferred Competencies

• Strong coordination and stakeholder management skills.

• Ability to support and coordinate onboarding activities across multiple locations.

• Customer-focused with a commitment to a positive employee experience.

• Continuous improvement mindset with strong attention to detail.

• Ability to prioritize work and adapt to changing business needs.