Sr. Business Analyst, WWGS (Worldwide Grocery Stores), Operations Analytics

Amazon"s Worldwide Grocery Stores business is seeking a Sr. Business Analyst to join the Operations Analytics team. This role is responsible for leveraging a variety of data platforms and analytical tools to assess and convert data into actionable business insights, which will be used to influence business and retail decisions across the company. The role will also build automation tools for reporting and generating insights allowing clients to quickly and accurately see how stores, regions, products, and processes are performing.

Key job responsibilities

• Solves the most complex and ambiguous analytical projects on a company-wide basis.
• Engages with senior leadership to identify and define business critical process improvements.
• Acts as an advocate for the value and business impact of Business Analysis projects / outcomes to the organization.
• Develops project plans and schedules, including task assignments, resources, milestones, review points, and reporting requirements.
• Consultatively delivers data-generated insights and recommendations with the potential for transforming business direction and decision-making.
• Works with leadership to shape and drive the future direction of retail concepts and practices.
• Develops new metrics to track the business and uncover previously unforeseen trends.
• Remains current with industry, process, and technology.
• Leads functional continuous process improvement by recommending enhancements and identifying new tools and technologies.

A day in the life

Day-to-day activities include querying data and creating reporting and meeting with stakeholders to align on approach. Requests will include content production for business reviews, ad hoc reporting, and discovery analysis to solution problem statements.

About the team

We empower WWGS operations leaders to drive excellence by transforming data into actionable insights and clear narratives. Through rigorous analysis, simplified storytelling, and AI-driven automation, we enable cross-functional partners to uncover opportunities, prioritize what matters most, and make confident, data-driven decisions.

We own the end-to-end performance narrative-sourcing, analyzing, and translating complex data into accessible guidance that focuses teams on the most impactful work. We remain agile and customer-obsessed, delivering scalable tools and transparent insights that drive operational excellence.