Sr Account Manager, Hospitality

The Opportunity:

Allied Sports is recruiting a motivated, dedicated, and enthusiastic candidate to join our fast-paced Hospitality team. This is a great opportunity to assist with the ideation, execution, and day-to-day management of C-Suite customer hosting programs for a technology client, in the golf space. This person will report to the team’s Director and will be responsible for supporting event planning and execution of exclusive and memorable customer hosting experiences, as well as agency business initiatives.

The Responsibilities:

The position of Senior Account Manager is client and C-Suite executive facing. The role’s primary objective is to support our client in building bespoke customer hosting experiences while keeping all event and program deliverables on track, ensuring a successful customer hosting program through deliverable creation, asset management, vendor and hotel management, tier-1 hospitality and white glove service, customer registration and communications, project management and onsite event execution.

• Responsible for assisting with the day-to-day and onsite management of a client and their respective sports and entertainment customer hosting (events) portfolio.
• Ideate, create, develop and execute customer hosting programs. This will include but is not limited to the following materials distributed to a C-Suite level audience, the client, vendors or other counterparts.
• Lead strategic program development, including research, conceptualizing, and preparation of client-facing recommendations and presentations
• Own end-to-end project management, including timelines, run-of-show documents, execution guides, staff materials, tracking tools, status reporting, meeting notes and presenting on calls with clients and vendors
• Manage event financials, including budgets, estimates, reconciliation, client invoicing, and expense tracking
• Develop and manage all event communications and materials, including guest and executive communications, print assets, customized registration, event briefings, and post-event recaps/reporting
• Source, contract, and manage vendor and production partners, overseeing relationships and coordinating all deliverables on behalf of the client
• Maintain exceptional quality control across all experiential and operational elements and deliver exemplary onsite client and guest service during program execution
• Work with various stakeholders; including client, agency partners and vendors to bring these customer hosting programs to life. This will include but is not limited to:
• • Manage assets: inventory, allocation, reporting and tracking
  • Lead travel and guest logistics, including hotel research and sourcing, rooming lists, on-site lodging management, transportation planning, and executive/VIP movements
  • Design and execute curated gifting experiences and premium guest amenities, including hands-on build and on-site delivery
  • Lead décor sourcing, signage, and spatial design for hospitality environments, including the execution of award-winning hospitality suites
  • Own end-to-end event logistics and operations, including on-site management of hospitality registration, ticketing, concierge-style guest services, and food and beverage planning and execution, etc.
    
    

The Qualifications:

• Passion for hospitality, design, gifting and creating exceptional experiences in sports and entertainment environments for C-suite and executive audiences
• Preferred 5+ years of experience in client-based events, executive hosting, hospitality, or experiential marketing, with demonstrated strength in budget management, event planning, customer hosting, registration, communications, and event marketing
• 1+ year of direct management experience preferred
• Exceptional organizational skills, unmatched attention to detail, strong project management skills and the ability to create and deliver clear, high-quality presentations and materials to clients and executives
• Ability to handle precise asset management records, allocation, tracking and reconciliation
• Team-oriented, self-started who is confident taking the initiative, always 10 steps ahead to figure out solutions before problems arise (there will always be last minute client requests!) while thriving in a fast-paced, high-pressure environment
• Strong ability to manage multiple projects simultaneously with excellent prioritization, time management, and written and verbal communication skills
• Excellent interpersonal skills, both written and oral; flexible and adaptable in working with different personalities
• Knowledgeable in Microsoft Office suite; including Excel, PowerPoint, and Word as well as experience building and owning registration websites, asset management & reporting
• Ability to drive rental vehicles, lift 50+ lbs. and be standing for 8+ hours at a time while onsite at events
• Flexibility and willingness to travel domestically, approximately 30% of the time, and work weekends or holidays as required
  
  

Considerations:

• Base salary: 80k-95k+
• Hybrid schedule for NYC office: 3 days in-office (Tues-Thurs) and 2 days remote (Mon & Fri)
• Open to a fully remote schedule for potential candidates outside the NYC area who have substantial experience and skills