Highlights
Comments for Suppliers: Candidates must have Autotime and Service Central experience to successfully support Service Central tickets received and issues with pipelines. The role will start with training on the system to get up to speed but will eventually require on-call flexibility to service business-critical tickets after hours and sometimes weekends.
Numbers & Facts
| Location | Orlando, FL |
| Industry | Computer/IT Services |
| Company Size | 100 to 499 employees |
| Year Founded | 1997 |
| Website | https://www.tscti.com/careers-0 |
Description
| Job Description: | Applicant will be be responsible for receiving and servicing tickets from the Autotime system and will be responsible for developing fixes. Most work will be done servicing tickets with some development as required for business-critical tickets. Must have previous experience with Autotime, Service Central, Springboot, Angular, Python, SQL, Openshit, and Control-M. The role will start with training on the system to get up to speed but will eventually require on-call flexibility to service business-critical tickets after hours and sometimes weekends. An on-call rotation is being created by the team and is currently TBD but the initial plan is to have one week on-call, one week as backup, and then at least one week off call prior to being back into rotation. Ideally they will have at least two weeks off call prior to being back into rotation but is still TBD. The client currently has jobs that run at 6PM EST on Sunday and 2AM EST Monday morning and the candidate may be responsible for checking and verifying these jobs have run successfully; this responsibility will also be on a rotation once it has been established. |
|---|---|
| Comments for Suppliers: | Candidates must have Autotime and Service Central experience to successfully support Service Central tickets received and issues with pipelines. Support may occasionally bleed into after hours as this position requires on-call support. Springboot (timeclock backend) Angular (timeclock frontend) Python (job scheduling, programs to run external things to autotime (PTO, HR Feed, Payroll, Labor, etc)) Sql (Stored procedures and querying data to help with tickets) Openshift (Kubernetes) Control-m (Automated Job Management) |
About Company
22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies’ delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients.
Recognized among “Best Company to Work For” by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients’ expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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