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Software Acceleration Associate (Entry Level Sales) - Syracuse, New York

Thryv

Syracuse, NY

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JOB DETAILS
SALARY
SKILLS
Automation, Business Support, Coaching, Compensation and Benefits, Customer Relations, Dental Insurance, Diversity, Equal Employment Opportunity (EEO), Genetics, Incentive Programs, LinkedIn, Mentoring, Partner Sales, Performance Metrics, Revenue Growth, Sales, Sales Closing Skills, Sales Cycle, Sales Management, Sales Pipeline, Sales Prospecting, Small Business, Software Design, Software Sales, Software as a Service (SaaS), Staff Policies, Stock Purchase Plans, Team Player, Top Sales Rep, Vision Plan
LOCATION
Syracuse, NY
POSTED
Today

At Thryv, we are a team that lives by teamwork. However, it's not the work that drives us, it's the respect, trust, and care for each other that defines us as a team. We're a diverse community of trendsetters who do our best work in a fun, relaxed environment. Technology never stops evolving and neither do we. We're always looking for the best and brightest team players to join us.

About the position:

If you have 1–2 years of outbound sales experience and want to break into software account management, this program is built for you.

We'relaunching a 6-Month Software Acceleration Program designed to identify, develop, and evaluate high-potential talent for our Software Account Management (SAM) team. This is your chance to transition from prospecting to really closing roles. It is designed to prepare and evaluate talent for placement into our Software Account Representative (SAR) or Senior SAR roles.

This is a program role with full benefits and a clear outcome at the end of six months:

  • Top performers will advance directly into a Software Account Representative (SAR) role
  • Exceptional performers may be considered for Senior Software Account Representative (Sr SAR) placement
  • Those who do not meet performance expectations may conclude participation at the end of the program
If you want a true pathway into Software Account Management, you will want to take a close look at this role.

What You'll Do

In this role, you'll work in a high energy, outbound sales environment built to demonstrate your existing outbound selling skills while accelerating your ability to advance deals, influence buying decisions, and drive SaaS revenue.
  • Drive outbound outreach and actively create qualified sales opportunities
  • Deliver compelling, value-driven messaging to SMB and mid-market prospects
  • Execute structured call, email, and LinkedIn engagement strategies
  • Partner closely with SAM leaders and sales partners to refine conversion tactics
  • Strengthen your SaaS sales acumen through ongoing coaching, training, and hands-on platform experience
  • Demonstrate consistent performance within a structured evaluation framework
You'll gain exposure to real selling, not just booking meetings—setting you up for success as you transition into the SAM family.

Who Thrives Here

This program is ideal for candidates who have:
  • 1–2 years of outbound sales experience (SaaS preferred but not required)
  • Associate's degree or equivalent experience
  • Confidence engaging with decision makers across phone, email, and social channels.
  • Ability to manage high volume, handle objections, and build pipeline.
  • Desire to strengthen full-cycle SaaS sales skills in a closing role
  • Comfort working within structured goals, metrics, and performance expectations
  • A growth mindset and strong coachability
  • Willingness and ability to meet clients face-to-face as you grow your network and unleash sales success
  • Must be 18 years of age or older
  • Must successfully complete pre-employment screening process, as required
  • Must successfully complete any required training or orientation courses, as needed
What's in It for You

This role is intentionally designed as a launchpad into Software Account Management, offering:
  • A 6-month accelerated program focused on outbound software selling
  • Competitive compensation package with performance-based incentives
  • Hands-on exposure to our Software Account Management (SAM) teams and full sales cycle
  • Real opportunity to move into SAR or Sr SAR based on performance following 6-months' performance
  • Skill-building that positions you for long-term career growth in software sales
This isn't just another outbound role—it's a career advancement program.

Program Outcomes

At the end of the 6-month program:

High performers Software Account Representative (SAR)
Top performers Considered for Senior SAR
Non-performers Program completion without transition. You control your trajectory.

Why This Program Is Different
  • Clear pathway into full-cycle software sales
  • Competitive compensation package with performance - based incentives
  • Hands-on mentorship and professional development
  • A modern sales organization with transparent career progression
This creates a fair, performance-based path and allows you to take ownership of your growth which doesn't end with the Sr SAR role:

Software Account Management (SAM) Family:

Software Account Representative “SAR”

Sr Software Account Representative “Sr SAR”

Software Account Executive “SAE”

Sr Software Account Executive “Sr SAE”

Key Software Account Executive “Key SAE”

What We Offer

Life requires balance. So we provide benefits around health and wellness, continued education, and work/life balance to help you live your best life when you're working…and when you're not.
  • Medical, dental, and vision plans, plus a wellness program with added incentives
  • 401(k) savings plan with company match and employee stock purchase plan
  • Continuing education benefits with tuition assistance programs
  • Paid time off including holidays, vacation, sick, personal, and year-end close
Who We Are

At Thryv, we're a team fiercely devoted to the success of local businesses. We've been around for over 100 years, always with one goal in mind — helping small businesses compete, win and succeed. We provide the technology, software and local business automation tools small business owners need to better manage their time, communicate with clients, and get paid, so they can take control of their business and be more successful.

We support businesses across the U.S., and we have team members all around the country (even internationally). In fact, we're a work-from-anywhere company, because that's how we get work done.

Culture is vital at Thryv because it shapes our identity and, therefore, our measurements for growth. We have an identified set of values that hold all of us accountable paving the way for our company success and our legacy. All of this helps us deliver results for our clients and creates success for our employees. At Thryv, making a positive impact within our team and in our local community is the reason we get out of bed every morning.

Thryv Core Values:
  • Client Devoted – Be humble with a servant mentality. Understand the uniqueness of each interaction while being flexible, knowledgeable, and genuine.
  • Under Promise, Over Deliver – Deliver expectations and exceed them, have accountability, listen and understand the ask.
  • Act Like You Own the Place – Taking ownership and accountability in your day-to-day decisions empowers you to act like you own the place.
  • Invest in our People – Hire people that are aligned with Thryv's core values. Provide learning opportunities to enable all of us to adapt, belong, and create a lifelong career.
  • DONE3 – Define what you say (Done), Do what you say (Done), Follow up and ensure completion (Done).
  • Making $$ is a Byproduct of Helping People – Always be devoted to people, act with integrity.
  • Think Long Term, Act with Passion & Integrity – Focus on making every interaction exceptional. Bring enthusiasm and devotion to every act. This includes doing the right thing, even when no one is looking. Think five years out or think for the long play.


Find out more at corporate.thryv.com/careers/

Belonging at Thryv

We believe in a work environment where all individuals are treated fairly and respectfully, have equal access to opportunities and resources, and can contribute fully to the organization's success. We want our employees to feel a part of something big and we encourage the sharing of ideas and collaboration across the organization.

We strive to ensure our work environment reflects diversity, fairness and meritocracy. We believe all employees should have the opportunity to perform effectively in their position. We value every employee and the authenticity they bring to their role and to the organization. As a result, our employee policies and internal practices focus on ability and merit as the standards for success.

Requisition Detail and Process

This information indicates the general nature and level of work performed by employees in this job. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons.

The final job level offered may vary based on the applicant's competencies and qualifications such as experience and education, and other job-related reasons.

Our Commitment to Equal Opportunity

Thryv is proud to provide equal employment opportunities to all employees and applicants, without regard to gender, color, race, religion, sexual orientation, national origin, citizenship, age, disability, veteran status, pregnancy, genetic information, or any characteristic protected by law. Thryv is committed to provide equal employment opportunities throughout the employment relationship including recruitment, hiring, discharge, compensation, benefits, discipline, development, and advancement or other aspects of employment.

The estimated on-target earnings (OTE) for this role, which includes hourly rate and incentives, is $84,800 per year, with the potential to earn more in most U.S. locations. Final offer amounts are determined based on the candidate's location and may vary from the figure listed above.

#LI-DNI

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

About the Company

T

Thryv

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