Social Services Assistant - Children's Services

Social Services Assistant - Childrens Services

Salary

$18.91 - $28.84 Hourly

Location

Various locations throughout Baltimore County, MD

Job Type

NON-MERIT

Job Number

NM.102 05-25

Department

HHS/FAMILY SERVICE

Opening Date

05/01/2026

Closing Date

Continuous

• Description
• Benefits
• Questions

Regular Schedule: 34 hours per week

A Non-Merit vacancy exists in the Department of Health and Human Services, Childrens Services

Non-Merit positions are not classified within the Baltimore County Government Classification and Compensation Plan.

A list of eligible applicants will be established based on the examination as outlined below.

Current and future vacancies occurring within this class may be filled from the list of eligible applicants.

All interested candidates must apply at this time.

List all promotions and changes in job duties due to reclassification as separate work experience on your application. Applicants must include the dates of the promotions and reclassifications.

Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.

You can attach your transcript(s) or license(s) to your application.

Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.

Examples of Duties

The role of Social Services Assistant (Family Support Worker) is to support and assist the Social Worker in the delivery of short-term, intensive, clinical and concrete services to families referred to the program. The Social Services Assistant, in conjunction with the program's Social Worker, works to provide intensive in-home intervention services to a varied caseload of families in which children are at immediate risk of out-of-home placement.

Job Function and Other Assigned Duties

• Assists in family interviews and gathering of pertinent background information, family history, assessing the strengths and risks of the family for completion of the MFRA.
• Identifies all family members and community resources (name, address, and phone numbers) and record in contact notes.
• Assists the family in identifying and linking to community resources and other activities needed to carry out the service plan as well as to advocate
• Meets regularly with the Social Worker and other treatment team members to share important information regarding the service plan. The service plan includes strategies for achieving short- and long-term goals and taking the necessary steps to reduce the risk.
• Responds in a timely way to any emergencies or crisis situation, especially when there is a safety concern.
• Provides intensive in-home services to families and children at risk. Work with family on short- and long-term goals identified in the service plan to ensure the safety and well-being of the children and to improve family functioning.
• Serves as a liaison in connection with families to community services such as mental health providers, behavioral aides, financial assistance, hospitals, and public utilities to assure families are receiving the maximum benefits from all services. Provide information to families and encourage them to use community and emergency services.
• Serves as a role model by advocating, teaching, coaching, and modeling life skills, such as parenting, budgeting, household management, childhood development, anger management
• Provides transportation as needed.
• Assesses the need for and arranges for emergencies such as CAN, food banks, shelters, and mental health providers
• Attends and testifies in court, as needed.
• Completes all required paperwork for each family, including but not limited to: flex funds, faxes, T-2 forms, safety plans, service plans, correspondence release of information. Documents contact notes with family and professionals.
• Maintains the order and confidentiality of all client records.
• Attends all relevant trainings.
• Reports all suspected incidents of child abuse, neglect, or sex abuse to the IFP supervisor immediately upon learning of them, as well as document in the contact notes
• Responds to requests for information from administration.
• Follows directions and assignments identified by supervisor

Frequency and Purpose of Contacts:

• Maintains regularly scheduled contact with the IFP Social Worker to share information, coordinate services, and determine case direction.
• Contacts IFP Supervisor regularly to share information and recommendations regarding case direction.
• Contacts other community providers and FIP to gather information and consult on case to assess family
• Contacts other community agencies in order to coordinate accessible services.

Decisions and Recommendations:

• Along with the IFP Social Worker, makes referrals to other community providers and resources.
• Determines whether concrete services should be provided in accordance with service plan in order to reduce risk to children (flex funds, bus tokes, medications, etc.)
• Along with the IFP Social Worker, creates initial and updates service plans with families.
• Along with the IFP Social Worker and supervisor, asses the need for out-of-home placement of children.

Performance Standards:

• Assesses risk and safety of children and informs IFP Social Worker and/or supervisor immediately of any situation that requires action to reduce risk.
• Demonstrates the skill in therapeutic relationship building with children and families.
• Demonstrates the skill in teaching, coaching and modeling parenting, home management, and budgeting skills when working with children and families.
• Demonstrates the ability to assist families in accessing community services that is available to them.
• Utilizes therapeutic recreational activities with children and families to achieve the goals outlined on the service plan.
• Meets and has regular phone contact with the IFP Social Worker and supervisor to share and coordinate services.
• Attends and participates in regular supervision, unit meetings, team meetings, and other necessary and mandatory meetings and trainings.
• Completes accurately and on time the necessary paperwork such as contact notes, timesheets, monthly statistics, and other reports as needed.
• Plans leave appropriately and sets workload priorities in order to make efficient use of time.

(Note: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class. They may not include all of the essential job functions of each position in the class. Each position may not be required to perform all of the essential job functions listed.)

Qualifications

High School Diploma and experience working in the field of human services.

Licenses and Certificates

Possession of a valid license equivalent to a noncommercial, class C Maryland drivers license is required at the time of appointment.

Proof of Licenses, Certifications and Education

Applicants are required to submit proof of licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicant's major field of study. Copies and unofficial transcripts are acceptable.

Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.

EXAMINATION PROCEDURE

Applicants will be qualified based on an evaluation of their training and experience, as stated on their application, which includes answers to the supplemental questions. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes.

Conditions of Employment

Medical Examination and Employment Background Investigation

Applicants selected for employment with Baltimore County must successfully complete a physical examination, drug screening and employment investigation, including, but not limited to criminal background, education certification and fingerprinting checks.

Employment Benefits for Non-Merit or Non-Classified, Part-Time Employees

Baltimore County General Government offers the following benefits to part-time, non-merit or non-classified employees. New employees are eligible for benefits upon hire, unless noted otherwise.

Equal Opportunity Employer

Baltimore County is an equal opportunity employer and encourages minority, female and disabled applicants.

Smoke free workplace

All Baltimore County offices are smoke free.

Drug free workplace

Baltimore County provides a drug free workplace. Prospective employees are required to submit to urinalysis drug testing as part of the pre-employment physical examination.

Employee Assistance Program

Our Employee Assistance Program provides confidential and professional assessment and referral assistance for employees and eligible dependents in the household who are experiencing personal problems that may be affecting work performance, job satisfaction, or overall quality of life.

Health Insurance

In order to qualify for health insurance benefits (medical, prescription, dental and vision insurance), part-time employees must be scheduled for four (4) full work days plus two (2) hours each week.

Health Insurance benefits elected become effective the first day of the month following the date of hire if the employee has completed online enrollment prior to that date. New employees must enroll within thirty (30) calendar days of hire. Plans offered include:

Medical, Prescription, Dental and Vision insurance.

Flexible Spending Accounts

Opportunity to set aside pre-tax dollars, through payroll deduction, for eligible unreimbursed medical care expenses and/or dependent care costs.

Life Insurance

In order to qualify for life insurance benefits, part-time employees must be scheduled for four (4) full work days plus two (2) hours each week.

Employees may elect basic term life insurance for themselves equal to one time the employees annual salary, rounded to the next higher $1,000. Employees contribute a portion of the premium through monthly payroll deductions. The County also offers an Additional/Employee paid Life Insurance plan with coverage up to $100,000.

Retirement

Employees are required to participate in the Baltimore County Employees Retirement System, with very limited exceptions.

Paid Leave

Sick Leave - Monthly sick leave earnings prorated based on the number of hours worked per week. No maximum on accrual. Accrued balance can be applied toward service credit at retirement.

Vacation Leave - Monthly vacation leave earnings prorated based on the number of hours worked per week. Earnings increase after five, ten and fifteen years of service generally.

Holidays - Part-time 30 to 39 hour non-merit or non-classified employees will generally be paid for ten holidays per calendar year. Other part-time, non-merit or non-classified employees working 29 hours per week or less will receive two paid holidays per calendar year. These holidays are the Christmas holiday and the Independence Day holiday.

Bereavement Leave

Jury Leave

Military Leave

Baltimore County Employees Federal Credit Union

Membership in Baltimore County Employees Federal Credit Union offers a full range of savings programs, loans, checking, direct deposit, payroll deduction, savings bonds, and other financial services.

Direct Deposit

Payroll through direct deposit to the financial institution selected by employee is required.

Deferred Compensation

Nationwide Retirement Solutions offers a 457 retirement plan allowing for payroll contributions of tax deferred dollars to investment options of your choice.

Disclaimer

This is only a summary of benefits and policies in Baltimore County. Any benefit or policy may be changed at any time at the discretion of the administration. This summary does not constitute an express or implied contract, nor does it constitute a guarantee that your employment relationship will continue for any specified period of time or end only under certain conditions.

01

The purpose of the supplemental questions listed below is to further evaluate your experience and education to determine your eligibility for this job classification. Answer each question accurately and thoroughly. The experience you indicate in your responses to the supplemental questions must also be described, in detail, on the Work History section of this application. If you cite experience in your response that is not included on the Work History section of this application, your application may be considered incomplete and you may not receive further consideration for this position. Questions with text answers require you to include the name of the employer/organization and dates of the specific experience.

• I have read and acknowledge the above instructions.

02

Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for this position. Applicants selected for an interview may provide a resume at that time.

• I have read and acknowledge the above statement.

03

Are you currently a merit (full-time), non-merit (part-time), or temporary employee of the Baltimore County General Government? Employees of Baltimore County Public Schools, Baltimore County Public Library, Baltimore Countys court systems or Baltimore County Community College and employees of temporary services used by the County are not considered employees of the Baltimore County General Government.

• Yes
• No

04

Are you willing to work in a position that requires travel between work sites using your personal transportation? A mileage allowance, set by Baltimore County Policy, shall be paid to County employees who use their privately-owned vehicles for official County travel necessary to carry out the required or authorized duties of their positions. Are you willing and able to accept this condition of employment?

• Yes
• No

05

This position requires possession of a valid license. Select the type of drivers license you currently hold.

• Commercial Drivers License equivalent to a commercial, Class A Maryland Drivers License.
• Commercial Drivers License equivalent to a commercial, Class B Maryland Drivers License.
• Commercial Drivers License equivalent to a commercial, Class C Maryland Drivers License with a Passenger Endorsement.
• Non-Commercial Drivers License equivalent to a non-commercial, Class C Maryland Drivers License.
• Provisional Non-Commercial Drivers License equivalent to a Provisional Non-Commercial, Class C Maryland Drivers License.
• Drivers License Learners Permit.
• I do not have a drivers license.

06

Do you possess a high school diploma or an appropriate equivalent?

• Yes
• No

07

Do you have experience working in human services?

• Yes
• No

08

Provide specific example(s) of the experience you cited in the previous question. Include the employer(s) and date(s) you performed these duties. Be certain that this experience is also described, in detail, on the Work History/Experience section of this application. If you chose "No" in the previous question, respond by entering "N/A" to this question.

Required Question

Employer Baltimore County

Address 308 Allegheny Avenue

Towson, Maryland, 21204

Phone 410-887-3135

Website http://www.baltimorecountymd.gov