Operations Managers will be scheduled for a 3-day workweek and must have availability on Monday/Wednesday/Friday OR Tuesday/Thursday/Saturday. We're providing a unique opportunity to work full-time or part-time while only working 3 days per week, leaving you 4 days each week (including 2-day weekends!) to enjoy/pursue your other passions in life! Full time team members will work an average of 12 - 13 hours per day. Part time team members will work an average of 4 - 6 hours per day. Opening (5:30am) and/or closing (11:00pm) availability will be required.
We are currently looking to fill the following schedules:
Closing shift on Tuesday, Thursday, Saturday (Team Spicy)
Opening shift on Monday, Wednesday, Friday (Team Original)
Opening shift on Tuesday, Thursday, Saturday (Team Spicy)
At Chick-fil-A, the Operations Manager role is more than just a job… it's an opportunity! Operations Managers are the Aces among all team members and are responsible for shift management, running shift operations as well as overseeing team member efforts and activities in order to achieve desired goals. Operations Managers ensure operational excellence throughout the restaurant by directing Team Members to perform their checklists and other tasks at ever-increasing levels of proficiency and efficiency. They also guarantee that every Team Member is demonstrating Remarkable Experiences all day, every day. Operations Managers create the daily setup sheet, define Team Member placement, and ensure all Team Members are completing assigned responsibilities per the positional checklists. Operations Managers are responsible for ensuring an exceptionally smooth, highly efficient shift.
Required Qualifications:
Previous leadership experience with solid employment longevity
Food service experience is preferred
Hard-working, team-oriented, friendly, honest and have great customer service skills
Be of Strong Values, Ethics, & Integrity
Proven excellence in carrying out duties and responsibilities
Driven, results-oriented
Not known to be timid, nervous, quiet, or slow to act
Known for taking action, building consensus, influential, & purposeful
Uniform Policy:
No visible tattoos
No ear gauges or facial piercing other than one stud in the nose
No facial hair other than a neatly trimmed mustache
No unnatural hair colors (pink, green, blue, etc.) - hairstyles must be neat and professional in appearance
Duties and Responsibilities:
Oversee all aspects of back of the house operations, including food preparation and cooking.
Ensure adherence to Chick-fil-A's food quality and safety standards.
Monitor and manage food and labor costs to meet goals
Execute Operational Excellence - Speed of Service, Accuracy of Order, Taste and Quality of Food
Go beyond everyday expectations
Ensure all standards and processes are achieved by all Team Members
Direct team efforts in order to achieve company goals
Take ownership for assigned responsibilities; hold team accountable for theirs
Create setup sheet and assign shift duties
Manage team member breaks
Verify team members complete assigned positional checklists
Develop a Team mindset with others to focus on excellence; gather the team’s input
Enthusiastically and optimistically lead all team members
Display a continuous positive attitude with both guests and team members
Live out CFA customer service behaviors to customers and employees
Conduct shift huddles – constantly assess and communicate shift efforts
Enforce Chick-fil-A grooming standards among Team Members
Treat everyone with a positive attitude of honor, dignity, and respect all day, every day
Ensure employees are in accordance with our Employee Handbook
Benefits:
$21 an hour for part-time (12-31 hours per week) plus bonus opportunities
$23 an hour for full-time (32+ hours per week) plus bonus opportunities
Health benefits with employer contribution
Paid time off
Sundays off
Closed on Thanksgiving and Christmas
Generous meal benefits
401k plan with employer matching
Scholarship opportunities
Leadership advancement opportunities
Education cost and fitness reimbursement
Free online tuition
Positive and fun environment
Employees who are valued!
Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves freshly prepared food in more than 3,200 restaurants in 48 states, Washington, D.C, Puerto Rico and Canada.