| Location | Tallahassee, Florida |
ServiceNow Systems Administrator needs 5+ years ServiceNow platform experience.
ServiceNow Systems Administrator requires:
* Four (4) or more years of experience as a Certified ServiceNow System Administrator.
* Three (3) or more years of experience as a Certified Professional Application Developer or a Certified Professional Implementer.
* Experience in ServiceNow Platform Implementation.
* Experience in ServiceNow Management, Instrumentation, and Discovery (MID) Server.
* Experience with configuring, managing, and supporting ServiceNow Configuration Management Database modules, which include Discovery, various integration tools, Hardware Asset Management (HAM), Software Asset Management (SAM), and Service Mapping.
* Experience in configuring, managing, and supporting custom widgets, Flow Design, Integration Hub, and ServiceNows Employee Center.
* Knowledge and ability to work with Glide Ajax scriptin
* Possess a valid ServiceNow Systems Administrator certification.
* Possess a valid ServiceNow Certified Application Developer certification.
* Knowledge of Information Technology Infrastructure Library (ITIL) principles and best practices.
* Knowledge of ServiceNows Information Technology Operations Management (ITOM) configuration, management, support, and best practices.
* Knowledge of ServiceNows Strategic Portfolio Management (SPM) configurations, management, support, and best practices.
* Experience with administering Windows servers.
* Knowledge of IT standards in a criminal justice environment.
* Excellent problem-solving skills to address technical challenges and optimize system performance.
* Knowledge of best practices and implementation using multiple companies/agencies within the same instances of ServiceNow.
* Knowledge of ServiceNows Governance Risk and Compliance configuration, management, support, and best practices. and
* Knowledge of ServiceNows Performance Analytics configuration, management, support, and best practices.
ServiceNow Systems Administrator duties:
* Act as a ServiceNow System Administrator.
* Ensure that ServiceNow usage follows industry best practices.
* Ensure that ServiceNow development follows industry best practices.
* Maintain the health and performance within the ServiceNow platform.
* Complete the configuration and customization of applications within the ServiceNow platform.
* Build, manage, and support workflows within the ServiceNow platform.