Service VIP Sales Consultant

Kia and CDJRF of Fort Myers

  • Fort Myers, FL
  • 19 days ago

    Highlights

    Position Overview: As a Service VIP Specialist, you will connect our service and sales departments by greeting customers in the service drive and finding opportunities to upgrade them into a newer CDJRF vehicle. As our Service-to-Sales Department grows, we are looking for an enthusiastic, people-first team member to help loyal service customers explore exciting new vehicle options.

    Numbers & Facts

    LocationFort Myers, FL

    Description

    About CDJRF of Fort Myers

    At CDJRF of Fort Myers, we treat customers like family and help them make smart, stress-free automotive decisions. As our Service-to-Sales Department grows, we are looking for an enthusiastic, people-first team member to help loyal service customers explore exciting new vehicle options.

    Position Overview:

    As a Service VIP Specialist, you will connect our service and sales departments by greeting customers in the service drive and finding opportunities to upgrade them into a newer CDJRF vehicle. You will use our technology and proven process to provide real value and improve each customer’s vehicle situation.

    Key Responsibilities:

    • Proactively approach and engage service customers during their visit

    · Review daily service appointments and use data tools to find high-opportunity customers

    · Present upgrade options based on equity, trade-in value, warranty status, and incentives

    • Coordinate with managers for fast vehicle appraisals and pricing

    · Schedule appointments, follow up with leads, and document interactions in the CRM

    • Deliver an exceptional, pressure-free customer experience

    What You Bring:

    • Automotive sales, service, BDC, or customer service experience preferred

    · • Strong people skills with an outgoing, empathetic, solution-focused approach

    · • Ability to multitask and stay organized in a fast-paced dealership environment

    • Motivated by performance and helping others

    • A professional, friendly attitude and a desire to grow within the industry

    Why Join the CDJRF of Fort Myers Family?

    • Competitive base pay + commission structure

    • Paid training and career advancement opportunities

    • Health, dental, and vision insurance

    • 401(k) with employer match

    • Employee vehicle purchase and service discounts

    • A supportive team culture focused on integrity, growth, and customer satisfaction

    Apply Today!

    If you are ready to join a forward-thinking, people-first team, this is your opportunity. Help customers drive home happy in a newer, better vehicle from CDJRF of Fort Myers.

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