Service Technician II

Service Technician

Location: Memphis, TN

What You'll Do
Complete resident service requests and maintenance work orders in a timely, professional manner
Diagnose and repair issues related to plumbing, electrical, HVAC, appliances, drywall, painting, and general home maintenance
Perform preventative maintenance and property inspections to identify and address potential issues
Ensure all work meets company standards, safety requirements, and applicable building codes
Provide excellent customer service and communicate effectively with residents and team members
Identify and report safety hazards or property concerns

What We're Looking For
High school diploma or GED
Experience in residential maintenance, construction, remodeling, or related trades
Working knowledge of HVAC, plumbing, electrical systems, appliances, and general home repairs
EPA Section 608 Type II or Universal Certification required
Valid driver's license, insurance, and ability to pass MVR check
Knowledge of building codes, safety standards, and preventative maintenance practices
Ability to troubleshoot issues, prioritize workload, and work independently
Ability to operate a tablet for work orders and data input in field

Preferred Qualifications
Trade school education or vocational training
Single-family or multi-family property maintenance experience
Experience with drywall, painting, roofing, HVAC, electrical, or plumbing repairs
Background in property management, renovation, or construction

Physical & Work Environment
Work both indoors and outdoors in varying weather conditions
Frequent walking, climbing, bending, lifting, and carrying materials and equipment
Ability to lift up to 100 pounds with or without assistance
Participation in on-call, evening, and weekend rotations as needed
Daily travel within the local market using a company-provided vehicle