Service Technician

Career Growth Opportunities With a growing network of brands across North America, Flow Control Group provides opportunities for advancement, cross-functional experience, mentorship, and professional development in a supportive environment where your contributions make an impact. Ames is proud to be part of Flow Control Group (FCG), a leading solutions provider of technically oriented products and services in flow control, fluid handling and process, industrial automation, and life sciences.

About Us:

AMES, Inc. is a second-generation manufacturer's representative established in 1957. Our firm provides a comprehensive range of mechanical equipment and services including pumps, valves, instrumentation, and fabricated systems. Through our MESSCO division, we offer electrical panel fabrication, water booster systems, and warranty repair services.

With decades of experience and deep industry relationships, AMES, Inc. delivers technical expertise and personalized service to customers throughout our market territory.

Visit our Website: amesinc.com

Job Description:

Summary

The Junior Service Technician serves as an ambassador for the company to the customer, with responsibilities for assisting with equipment installation and repairs for pumps and related equipment. These services are performed on the Customer’s site according to their schedule to ensure satisfaction.

 

Responsibilities

• Service pumps and related equipment.
• Provide technical service, start-ups, installation, and repairs.
• Complete written evaluations, recommendations, and related company reports.
• Work with service software for communication and scheduling.
• Positive attitude and desire to grow an existing sales and service business.
• Operate and maintain a company vehicle -valid Driver’s License required.

• Ensure compliance with health and safety laws, regulations, and best practices.
• Perform other duties as assigned.

 

Competencies

• Strong Mechanical and Problem-Solving Skills.
• Able to learn new skills and processes.
• Able to work in a team environment.
• Strong work ethic with the ability to work under minimal supervision.
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with ability to meet deadlines.
• Proficient with Microsoft Office Suite or related software.

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Ames is proud to be part of Flow Control Group (FCG), a leading solutions provider of technically oriented products and services in flow control, fluid handling and process, industrial automation, and life sciences. Through its network of specialized companies across North America, FCG delivers mission-critical products, engineering expertise, and customer solutions to a wide range of industries.

Why Build a Career with Us?

 

Everyone’s an Owner of the Company Because every team member contributes to Flow Control Group’s success, employees share in that success through a broad-based ownership program available across our portfolio companies.

 

Competitive Benefits Enjoy a comprehensive benefits package that includes Medical, Dental, and Vision coverage, competitive 401(k) matching, paid time off, holidays, parental leave, wellness resources, and employee referral programs.

 

The Climb Financial Program Your financial wellbeing matters. Through Flow Control Group’s Climb Financial Program, employees have access to tools and resources designed to support both immediate needs and long-term goals. Programs may include emergency assistance funds, earned wage access, financial coaching, low-cost loan options, retirement planning resources, and opportunities to build long-term wealth through employee ownership.

 

Training & Development FCG University is available to all employees, offering access to more than 80,000 learning courses to help you build new skills and advance your career.

 

Career Growth Opportunities With a growing network of brands across North America, Flow Control Group provides opportunities for advancement, cross-functional experience, mentorship, and professional development in a supportive environment where your contributions make an impact.

 

Equal Opportunity Employer Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected status.