Service Technician

Since 1890, Pfeiffer Vacuum, part of the Bush Group, has been shaping the vacuum industry with groundbreaking innovations. Every day, over 4,000 employees at 10 production sites and more than twenty sales and service companies worldwide give everything for our customers. With our comprehensive portfolio, we offer solutions for all types of vacuum applications. We are not only driven by the highest quality standards, but it is also our vision to be the most sustainable and fastest growing market player in our industry to drive technology for a sustainable future.

We have an immediate opportunity available for a Service Technician based onsite at our service center in Austin, Texas.  The work schedule is 7am- 300pm

The Service Technician will clean, install, service, repair and/or refurbish complex vacuum equipment and systems such as pumps, helium leak detectors, and other electronic instruments both at our own Service Center and at the customer’s site, as necessary. Additionally, he/she will use a wide range of hand and power tools, measuring devices, meters, and scopes to install, test, and trouble shoot and repair equipment.

Job Responsibilities

• Will strictly adhere to all Quality and Safety procedures of the Company.
• Will use a wide range of hand and power tools including measuring devices, meters, and scopes.
• Perform documentation such as daily timesheets, service documentation, HR compliance updates, safety training and certification, etc.
• Tasks in the primary clean room are as follows:
  • Will take readings of failure codes and warnings to help determine failure mode or mechanism of the pump.
  • Disassembling the equipment.
  • Confirming customer complaint of returning equipment.
  • Decontaminating the equipment (using parts cleaners, degreasers, high pressure wash equipment, ultrasonic cleaners as well as blast media).
  • May assist with equipment maintenance, as requested.

 Required Experience & Personal Qualifications 

• AA degree and/or 1 year of related experience in the service and repair field of electronic or mechanical equipment.
• General mechanical and electrical aptitude required.
• Must be able to follow repair instructions and testing techniques.
• Requirements also include the ability to work in a team-oriented environment, being a self-starter, motivated, creative, flexible, self-confident, deadline-oriented and able to multi-task.
• Knowledge of Microsoft Office, Outlook, and Windows as well as general background working with computers and office equipment (copiers, etc.) and accurately performing data entry.
• Ability to read, write and speak English.
• Basic mathematical skills required including the ability to accurately use scales and measurement equipment.

Physical Requirements

Tasks require walking, sitting, bending, reaching, mobility, and frequent lifting. Work requires computer skills (word processing, spreadsheet, and data-entry via ERP system), attention to detail and accuracy. Communication skills including listening and speaking are required for interaction with other employees, vendors, and customers. Strong interpersonal skills, the ability to balance multiple tasks and any stress associated with the duties and responsibilities of this position are essential requirements in the performance of this job. Additionally, must be able to manipulate small and large tools to make both fine and major adjustments to intricate test apparatus and equipment. The person in this job must be able to lift tools and equipment weighing up to 75 pounds. The position requires regular lifting of 25-pound equipment. Employee must be medically cleared to wear the required PPE. Employee is expected to use the required PPE for several hours at a time to complete an evaluation. Secondary duties with added requirements may be assigned from time to time.

This position will work both mostly in a service center with infrequent tasking at customer sites. Indoor and climate controlled industrial environment.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Requirements 

• Ability and willingness to pass a 9-panel drug screen, 7-year criminal history check 
  • Most felonies are a disqualifier, misdemeanors are considered on a case-by-case basis 
• Must pass respirator fit test (annual retesting required) 
  • Must be willing to maintain facial hair to a minimum for respirator fitment 
• Must be willing and able to utilize all required PPE 
• Must be eligible to work in the US without company sponsorship, as we do not sponsor Visas. 

Company Values

Pfeiffer Vacuum believes that we are all suppliers and customers of someone in our organization.  Our employees must be able to demonstrate this customer-centric belief - which means that you are value-adding, reliable, performance-driven, innovative, service-minded and agile – in all of their business activities.  We expect that our company values of open mindedness, trust, communication, thinking strategically/being creative, being courageous, accountable and humble, ethical sensitivity/compliance, resilience/facing diversity and fostering a culture of empowerment, engagement and collaboration will drive the actions of our employees.

Benefits & Opportunities 

Pfeiffer Vacuum offers an attractive benefits package, which includes medical, dental, vision, EAP, tuition reimbursement, Legal Plan, 401K, PTO, and more!   

Opportunity for growth and advancement via on-the-job training, paid training/certifications, tuition reimbursement, and opportunities for advancement within the company.  We value promoting from within! 

Pfeiffer Vacuum is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

If you are an individual with disabilities who needs accommodation, please contact Michelle Stringer at 757-374-9666.

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