
Hospitality Customer Experience Manager Fiserv Inc.
- $22–$29 Per Hour
| Location | Omaha, NE |
Why work for Nebraska Methodist Health System?
At Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care - a culture that has and will continue to set us apart. It's helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient's needs, or giving a high five when a patient beats a disease or conquers a personal health challenge. We offer competitive pay, excellent benefits and a great work environment where all employees are valued! Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in.
Job Summary:
Location: Methodist Hospital
Address: 8303 Dodge St. - Omaha, NE
Work Schedule: Mon-Fri 7:30am to 4pm
The Service Leader Clinical Nutrition contributes to the Methodist Health System vision and mission by coordinating the clinical nutrition staff at Methodist Hospital, Methodist Jennie Edmundson Hospital, Methodist Women''s Hospital, and Methodist Fremont Health. This includes chief clinical dietitians, clinical dietitians, dietetic students and infant nutrition formula lab technicians. The Service Leader Clinical Nutrition is responsible for program development, training, and educational development of staff, develops policies and procedures for departmental and interdepartmental clinical nutrition activities, and works with medical staff and food service providers to ensure compliance with standards of nutritional care. The Service Leader Clinical Nutrition is responsible for the highest quality of nutritional care to patients and guests throughout the system, and for the training and performance improvement of the clinical nutrition staff.
Responsibilities:
Essential Job Functions
Performs management duties, such as hiring, training, coaching, counseling, mentoring, evaluations, corrective action, and terminations to ensure competent staff within the Food and Nutrition Service department.
Oversees the processes of the dietitians, formula lab technicians, and dietetic students to ensure staff is adhering to the established departmental policies and procedures and to ensure excellent patient service is provided.
Educates and/or trains clinical dietitians, dietetic students, medical students, physicians, and allied staff, as requested, to facilitate continuous learning and development.
Oversees clinical quality improvement activities required by The Joint Commission (TJC) to ensure compliance with TJC standards system wide.
Participates in ongoing review and revision of patient and client menus, diet manuals, and computerized diet applications by collaborating with appropriate staff to ensure compliance with Recommended Dietary Allowances and most current nutrition therapy guidelines.
Plans and manages the implementation and operation of the CBORD system by keeping data up to date to ensure accurate nutritional information for patients, guests, and staff.
Works with IT as the liaison on the CBORD program and troubleshoots system issues to ensure the system is functioning optimally and providing maximum efficiency for the department.
Trains departmental staff on the CBORD system by providing hands on training and/or checklists to be followed to maintain optimal operation of the CBORD system.
Serves as a resource on CBORD for the Food Service staff by answering questions and helping solve problems to ensure smooth operation of the system within the department.
Schedule:
Mon-Fri 7:30am to 4pm
Job Description:
Job Requirements
Education
Experience
License/Certifications
Registered Dietitian (RD) or Registered Dietitian Nutritionist (RDN) by Commission on Dietetic Registration required.
Licensed Medical Nutrition Therapist (LMNT) in the State of Nebraska required at assigned facilities.
Licensed Dietitian (LD) in the State of Iowa required at assigned facilities.
Valid and current driver's license required.
All required licenses and registration must be obtained or transferred within 60 days of hire.
Advanced specialty certification in nutrition (Nutrition Support, Pediatric, Renal, Oncology, Gerontological) as certified by the American Society of Parenteral and Enteral Nutrition or the Academy of Nutrition and Dietetics is preferred.
Board Certified Nutrition Support Clinician (CNSC) preferred.
Board Certified Specialist in Pediatric Nutrition (CSP) or Board Certified Specialist in Pediatric Critical Care Nutrition (CSPCC) preferred.
Board Certified Specialist in Renal Nutrition (CSR) preferred.
Board Certified Specialist in Oncology Nutrition (CSO) preferred.
Board Certified Specialist in Gerontological Nutrition (CSG) preferred.
Academy of Nutrition and Dietetics and/or American Society of Parenteral and Enteral Nutrition membership preferred.
Skills/Knowledge/Abilities
Physical Requirements
Weight Demands
Physical Activity
Not necessary for the position (0%):
Climbing
Crawling
Kneeling
Occasionally Performed (1%-33%):
Balancing
Carrying
Crouching
Distinguish colors
Lifting
Pulling/Pushing
Stooping/bending
Twisting
Frequently Performed (34%-66%):
Grasping
Keyboarding/typing
Reaching
Repetitive Motions
Sitting
Speaking/talking
Standing
Walking
Constantly Performed (67%-100%):
Hearing
Seeing/Visual
Job Hazards
Not Related:
Chemical agents (Toxic, Corrosive, Flammable, Latex)
Biological agents (primary air born and blood born viruses) (Jobs with Patient contact) (BBF)
Equipment/Machinery/Tools
Explosives (pressurized gas)
Electrical Shock/Static
Radiation Alpha, Beta and Gamma (particles such as X-ray, Cat Scan, Gamma Knife, etc)
Radiation Non-Ionizing (Ultraviolet, visible light, infrared and microwaves that causes injuries to tissue or thermal or photochemical means)
Mechanical moving parts/vibrations
Rare (1-33%): - Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps) (more than ordinary office environment)
About Methodist:
Nebraska Methodist Health System is made up of four hospitals in Nebraska and southwest Iowa, more than 30 clinic locations, a nursing and allied health college, and a medical supply distributorship and central laundry facility. From the day Methodist Hospital was chartered in 1891, service to our communities has been a top priority. Financial assistance, health education, outreach to our diverse communities and populations, and other community benefit activities have always been central to our mission.
Nebraska Methodist Health System is an Affirmative Action/Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by Federal, state or local law.

