Service BDC Associate

Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique and fast-paced Service BDC at Bryan Honda. This is a great opportunity to start your career in the automotive world and familiarize yourself with the entire dealership experience.

In this role, you will be the link between the customer and their vehicle service. You will assist the customer with questions regarding the service experience and setting appointments.

Some price quoting will be involved as well as rental contracts and vehicle check in.

What We Offer: 

• Local Family Owned
• Oldest Honda Dealership in North Carolina
• 5 day work week with most weekends off
• High Volume Dealership
• Weekly Pay
• 401k with employer match
• Vacation & Personal days
• Opportunities for career advancement
• Group, and One on One training
• Latest Automotive Technology

Responsibilities:

• Answer customer calls and establish follows-up with sales appointments

• Respond quickly to phone calls and internet appointments

• Provide customers with initial service center information and appoint them to the correct Service Advisor

• Follow up with customers that are a no-show

• Participate in team & process development sessions 

• Utilize dealership computer program for appointments and tracking

Qualifications:

• Team player attitude

• Prompt and courteous

• Enthusiastic personality

• Must have strong computer skills

• Willing to submit to a pre-employment background check