Service Advisor

Malloy Chevrolet of Charlottesville is seeking a Service Advisor. The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.About us: Malloy Auto Group is a family-owned and operated dealership group that has proudly served Virginia and thetri-state area for over 30 years. We invest in our people the same way we invest in our customers — with a long-term commitment to your success, offering ongoing training, advancement opportunities, and the support of a well-established, growing dealership network. Every team member is expected to uphold and embody the following Core Values: Customer-Centricity, Integrity/Honesty, Proactiveness/Drive, and Teamwork. Apply now to find out how you can grow your automotive career with Malloy!Service Advisor Compensation and Benefits:Competitive Pay: $75,000-$125,000 annually based on experienceFlexible Working HoursCareer growthHealth Insurance, Dental and Vision InsurancePTO & Sick Leave401(K)Service Advisor Responsibilities:Greet customers promptlyObtain customer and vehicle informationClearly report all vehicle symptoms as described by the customerDetermine and recommend maintenance base on age, mileage and history of vehiclePrepare a complete and accurate estimate of cost for labor and partsEstablish follow up timeMonitor the progress of each vehicle throughout the day, and update customers frequentlyVerify that the final invoice reconciles with the work performed on the repair orderExplain all completed work and charges to customersService Advisor Requirements:Previous experience at a Chevrolet dealership is a plusAbility to identify the problem quicklyKnowledge of automobilesProven record of achieving exceptional customer satisfactionPast experience as a service advisor, assistant lane manager or service consultantVery energetic personalityA desire for a long-term career with a growing organizationPersonal and professional integrityComputer skills and willingness to learn new programsAbility to learn new technology and repair and service procedures and specificationsMinimum of 1 year in service departmentAbility to lift 50 pounds and work on your feet for extended periods of timeAbility to work in a fast-paced environmentBasic computer skillsPositive, friendly attitudeHigh school diploma or equivalentWe are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.#J-18808-Ljbffr