Server

Position Summary

Ideal team members are passionate about Italian food, wine & spirits, enjoy fast paced work environments, and are highly responsible & motivated professionals. Pelato service staff will work with a tight-knit team driven by responsible management in a family-owned business.

Responsibilities:

• Prepare room for dining by setting tables and service stations, condiments, napkins, service plates and utensils
  
• Adhering to sanitation, safety and alcohol beverage control policies
  
• Guide guests by presenting menu; offering cocktails; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions
  
• Stay updated on current menu choices, specialties and menu adjustments
  
• Communicate orders to bar and kitchen, including identifying guests' special dietary needs and special requests
  
• Actively running drinks from the bar and food from the kitchen as necessary
  
• Maintain table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs
  
• Properly open and pour wine at the tableside
  
• Properly handle payment for all checks; delivering check and payment to host; appropriately securing correct change or credit card processing; returning change or credit card and signature slip to patrons
  
• Contribute to team effort by accomplishing related results as needed
  
• Perform basic cleaning tasks as needed or directed by Management
  
• Fill in for absent staff as needed
  
• Assist with Private Events as needed
  
• Adhere to grooming and appearance standards consistently
  
• Promptly address guest service issues and refer guests to management as necessary
  

Qualifications:

• Previous serving experience required
  
• Excellent oral communication skills required
  
• Positive interpersonal skills required
  
• Experience with Toast POS preferred
  

Server top skills & proficiencies:

• Knowledge of Food Service Regulations
  
• Lifting
  
• Verbal and Written Communication
  
• Flexibility
  
• Basic Math
  
• Customer Service
  
• Conflict Resolution
  
• Teamwork
  
• Persistence
  
• Energy Level
  
• Salesmanship
  
• Professionalism
  
• Punctual