Senior Technical Program Manager, Leo Customer Terminals

Amazon.com Inc

Redmond, WA

JOB DETAILS
SKILLS
Antenna, Antenna Design, Aviation Industry, Communication Skills, Cross-Functional, Develop and Maintain Customers, Electrical Components, Electrical Design, Electrical Engineering, Establish Priorities, Financial Operations, Government, Hardware Design, Hardware Development, Hospital, Industrial Design, Manufacturing Engineering, Mechanical Design, Operations Management, Performance Metrics, Presentation/Verbal Skills, Product Design, Product Development, Product Management, Project/Program Management, Regulations, Startup, Team Player, Technical Leadership, Time Management, United States Citizen, Writing Skills
LOCATION
Redmond, WA
POSTED
30+ days ago

Amazon Leo is Amazon's low Earth orbit satellite network. Our mission is to deliver fast, reliable internet connectivity to customers beyond the reach of existing networks. From individual households to schools, hospitals, businesses, and government agencies, Amazon Leo will serve people and organizations operating in locations without reliable connectivity.

Leo is looking for a Senior Technical Program Manager (TPM) located in Redmond, WA to support the Aviation Design, Product Design (Mechanical), Electrical Design and Antenna Design for the Customer Terminal (CT) Aviation Projects.

As a Senior TPM, you will lead the System development of the aviation customer terminal products, subsystem accessories, and accessories by working closely with cross functional teams including the Device TPM, Electrical Engineering, Product Design, Antenna Engineering, Aviation partners and Airline customers to meet Key Performance Metrics for technical and schedule requirements.

You will ensure the hardware design and deliverables align with system software deliverables for key builds. You will collaborate with the Device TPM, Product Integrity, Finance, Operations (including Quality, Operations Program Managers, Advanced Manufacturing Engineering) to successfully mitigate challenges and maintain project milestone. You must be responsive, flexible, and able to succeed within an open and collaborative peer environment. The ideal person will treat the Senior TPM with a "Founder's Mentality" and own all Day One deliverables like it is their own start up.

Export Control Requirement:

Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Key job responsibilities

Senior Hardware TPM need strong verbal and written communication skills and ability to scale communications to the correct audience for decisions to be made.

Emphasize speed of decision within the product development cycles and manage critical issues through optimized prioritization of resources and personnel.

Working with overseas internal and external teams on developing products.

Scale and evolve key processes and design review checkpoint mechanisms to enable responsible last minute decision making on one way and two way door decisions.

Manage and communicate product development critical issues, work collaboratively to execute solutions meeting key product KPI and escalate as required when teams are unable to reach a consensus or decisions are one - way door.

A day in the life

The ideal candidate will be responsible for managing execution of the Device Hardware and Accessories (cables, power supplies, etc.) with a balance of technical skills, bias for action, customer obsession, and ownership. The TPM will collaborate daily onsite with the hardware development team located in Redmond, WA including Product Design, Industrial Design, Electrical, and Antenna teams. On a weekly basis, the TPM will create agendas and presentations leading to meetings at the Director and VP level to make timely one way and two way door decisions to maintain project timelines, finances, requirements and deliverables

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles