Senior Solution Architect

Job Description

Senior Solution Architect

Noida, Uttar Pradesh

Job Summary

Hard Skills

• APM & observability engineering - Dynatrace (Davis AI), AppDynamics, Azure Monitor/Application Insights and OpenTelemetry instrumentation across distributed applications.
• Application managed services - L1-L3 AMS operating models, shift-left/knowledge-centred triage across Java/.NET, web and API estates; ticket-to-signal conversion.
• SRE practice - SLI/SLO and error-budget design, capacity and performance engineering, production-readiness reviews.
• Release & change operations - CI/CD (Azure DevOps/GitHub Actions), blue-green/canary deployment patterns, ITIL 4 change enablement and release-risk scoring.
• Automation & self-healing - runbook automation (Ansible/Rundeck-class), ServiceNow Flow/ITOM remediation, MTTR and auto-closure-rate instrumentation.
• Incident & problem discipline - ITIL 4 major-incident management and problem practice, blameless RCA and recurring-incident elimination.
• Application security & currency - patching and vulnerability posture, app-server/middleware currency, certificate lifecycle management.
• Full-stack adjacency - enough SQL/PaaS-database and container/platform fluency to lead full-stack triage with database and cloud leads.

Key Responsibilities

Key Responsibilities

• Operate the named-app estate end to end - availability/performance commitments per application across three commitment classes, spanning L2/L3 AMS.
• Build observability and APM coverage (Dynatrace/AppDynamics/Azure Monitor + OpenTelemetry) as the signal source feeding ZeroTicket auto-resolution.
• Apply SRE practice to application run - SLI/SLO design, error budgets and toil-reduction targets per app.
• Own release and change operations for the app estate - CI/CD pipelines, blue-green/canary patterns and change-risk scoring.
• Drive shift-left and self-healing - recurring-incident elimination, runbook automation and problem management with blameless RCA.
• Partner with the Middleware & Database and cloud leads on full-stack triage and root cause across app, data and platform layers.

Skill Requirements

Other Requirements

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Information at a Glance

Why HCLTech?

At HCLTech, youll supercharge your potential. Youll find your career. And youll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.