Senior Regional Manager - Atlanta, GA

Equity Residential

Atlanta, GA

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JOB DETAILS

SKILLS

Administrative Skills, Auto Insurance, Budget Management, Budgeting, Capital Project, Change Requests/Orders, Coaching, Communication Skills, Community and Social Services, Compensation Management, Computer Skills, Customer Escalations, Customer Support/Service, Diversity, Driver's License, Emergency Response, Employee Retention, English Language, Federal Laws and Regulations, Financial Management, Financial Statements, Home Inspections, Home Security System, Leadership, Leasing, Legal, Maintain Compliance, Maintenance Services, Marketing, Metrics, People Management, Performance Analysis, Performance Management, Portfolio Analysis, Presentation/Verbal Skills, Preventative Maintenance, Pricing, Problem Solving Skills, Project Estimates, Property Maintenance, Property Management, Purchasing/Procurement, Real Estate, Real Estate Development, Regulatory Compliance, Resolve Customer Issues, Risk Management, Sales, Smartphones, Software Administration, Staff Motivation, Staff Policies, State Laws and Regulations, Sustainability, Team Lead/Manager, Training/Teaching, Willing to Travel, Workforce Planning, Workplace Issues

LOCATION

Atlanta, GA

POSTED

3 days ago

Job Description

At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration.

How We Deliver A Winning Performance:

Question Authority
Walk the Talk
Share Knowledge
Listen, not just Hear
See the Glass Half Full
Take Educated Risks
Enjoy the Ride
Share the Spotlight
Do the Right Thing
Test Your Limits

We Care About Your Total Wellbeing:

Physical Wellbeing: Medical, dental, and vision care
Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefits
Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive Compensation
Community Wellbeing: Paid Community Service Hours
Career Wellbeing: Leadership Development
Learn more about our Total Wellbeing program here.

What You'll Be Doing:

Under the direction of the Area Vice President, the Senior Regional Manager provides supervision and direction for the overall operations of each community in his/her portfolio. The Senior Regional Manager provides leadership within the regional management team and communities. The role will typically manage over six communities, depending on the nature of his/her portfolio, and may supervise other personnel, including, but not limited to, Area Managers, Regional Maintenance Directors, Regional Support, and Administrative Assistants.

Provides leadership and direction to the management teams of approximately six to nine properties, ensuring that properties are operating under all applicable EQR policies, procedures and programs
Perform duties normally associated with a supervisory position, such as hiring, training, coaching, workforce planning, performance management, salary administration, counseling, and termination. Guides Property Managers on the same matters. Maintains an open-door policy to address employee issues and concerns.
Teaches and models sound real estate and people judgment.
Motivates staff through positive recognition and strong leadership.
Monitors performance of portfolio, people and functional groups. Reviews and understands financial statements and property metrics to assess portfolio performance and drive business results.
Leads and is accountable for portfolio's business results; emphasis on customer service, employee performance, and implementation of corporate initiatives.
Maximizes potential of the real estate and property personnel, including oversight of: Financial performance, Resident Satisfaction, Employee recruitment, retention, engagement, and performance management; Pricing, Procurement and Property Maintenance, Sales/Leasing, Acquisition/Disposition/Development of assigned property within portfolio, Rehab and repositioning of assets
Implements company-wide initiatives by: Marshalling resources within the portfolio to remove obstacles and deliver results, Communicating the "why" in order to lead change and deliver results,
Adapting company initiatives within the scope of the program to meet property-specific needs
Prepares annual budget and makes recommendations regarding the operating plans and capital improvement projects for each property, and monitors budget compliance and operating plans throughout the year.
Plays a key role at portfolio/regional meetings, presenting information pertaining to goals and/or results, employee recognition, etc.
Collaborates with corporate departments in the implementation and monitoring of programs and processes at the properties. These include legal and audit compliance, regulatory agency compliance, risk management, safety, marketing initiatives, training, pricing, procurement, preventive maintenance, contract services, and ancillary services.
Oversees the administration of all maintenance and leasing activities at the properties. Conducts property visits/inspections and provides direction on operations and resident issues. Interacts with residents to resolve escalated customer service issues.

What You'll Need To Thrive:

Five to Seven years of multi-site property management and supervisory experience preferred, with a proven track record of financial results and leadership.
Key competencies: Adaptability, Collaboration, Fostering L&D, Emotional Intelligence, Market/Industry Knowledge, Business/Financial Acumen, Team Leadership
BA/BS Degree Preferred
A valid driver's license, good driving record, auto insurance, and reliable transportation is required if the employee will operate a motorized vehicle (e.g., car, golf cart) during their workday and/or as part of their role.
Computer literacy and effective communication skills. Must be able to effectively communicate both orally and in writing in English for all work-related purposes.
Knowledge of federal and state apartment housing laws
Must be able to effectively communicate both orally and in writing in English for all work-related purposes.

Employees are eligible for performance bonuses.

The successful candidate's starting pay will be determined based on job-related skills, experience, and qualifications.

Bonus Qualifications:

Management of complex residential communities or residential multi-site experience-Large Portfolios

Working Conditions:

Onsite residential apartment community/office and corporate office. Must be able to work assigned shift, including weekends.
Travel may be required.
Must be able to respond to emergencies after normal business hours and on weekends.
Employees, with limited exceptions, are required to use their own Smartphone to perform certain aspects of their job. The device must have updated software and must be password-protected and compliant with in-house security systems.
As an Equity Residential team member, you represent Equity. While you are on the job, Equity Residential expects you to wear clothing and accessories that are appropriate in a professional business environment, including a uniform if required at your community. Refer to Equity Residential's Community Dress Code Guidelines for additional information.

Physical and Visual Activities: Ability to communicate effectively verbally over the phone and in-person (expressing or exchanging ideas by means of the spoken or written word). Ability to interpret, evaluate and communicate detailed written or verbal instructions to others accurately and easily. Ability to use the computer effectively and read written communications. Ability to lift, push, pull or carry up to 15 pounds for the dissemination of documents, supplies, materials, etc. to various locations throughout the office/facility. May be required to climb stairs depending on the property structure.

The above describes the physical and visual activities that are commonly associated with the performance of the essential functions of this job. Commonly associated is not intended to mean always or only. Reasonable accommodations will be provided as required by law to enable otherwise qualified employees with a known disability to perform the essential functions of the job.

Senior Regional Manager - Atlanta, GA

Equity Residential

Atlanta, GA

About the Company

Equity Residential

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