Manager, Claims Operations - Property Claims USAA
Phoenix, AZToday
- $103,450–$186,210 Per Year
Stanley Consultants is an award-winning and industry-leading global consulting engineering firm, with an unmatched commitment to culture, values, and ethics. We are dedicated to client experience and solve the most complex challenges to create a sustainable, connected, and enriched world for all. As the world changes, Stanley strategically evolves with it, integrating the latest technology, innovation, and resiliency practices.
With over a century of experience serving the energy, federal government, transportation, and water sectors, we have helped improve lives and shape the infrastructure systems that connect us. As an employee-owned organization with a People First approach, we stand apart from other engineering consulting and services firms. At Stanley, your voice counts, your growth matters, and your success is our success.
Stanley Consultants offers flexible work options, competitive pay and great benefits, a strong sense of community, and the chance to build a meaningful, long-term career!
Job title - Senior Project Manager / Arizona Market Sector Leader
Location - Phoenix, AZ
Job type - Hybrid
Requisition ID - 11346
Stanley Consultants is seeking an experienced Project Manager and associate Arizona leader to help shape the future of our growing Arizona and National Water practice. This role combines project management excellence with client development, strategic leadership, and mentoring. While leading the successful delivery of municipal, utility, and industrial water and wastewater projects, you will also play a key role in expanding client relationships, influencing market strategy, identifying new service opportunities, and helping grow our team.
Stanley is a highly collaborative, open management organization which empowers leaders. The role of Senior Project Manager and Arizona Market Sector Leader offers the opportunity to make a meaningful impact on the direction of the Water Market by helping guide business development, technical growth, hiring, mentoring, and strategic decision-making.
What You Will Be Doing:
- Lead planning, design, and delivery of municipal water and wastewater projects from planning through construction.
- Manage scope, schedule, budget, quality, risk, and project financial performance.
- Serve as the primary client contact and build trusted client relationships.
- Lead multidisciplinary teams across civil, process, structural, mechanical, electrical, and I&C disciplines.
Required Qualifications:
- B.S. in Civil or Environmental Engineering; M.S. in Civil or Environmental.
- Professional Engineer (PE) license in Arizona or ability to obtain within six months.
- Minimum 20 years of relevant experience including at least 15 years as a Project Manager.
- Strong communication, leadership, and client relationship skills.
- Working knowledge of multidisciplinary water infrastructure projects.
Market Leadership & Growth:
- Help shape and execute the growth strategy for Stanley's Arizona, Southwest and National Water Markets.
- Develop and strengthen relationships with water clients, partners, and industry stakeholders.
- Collaborate with Client Service Managers and technical leaders to identify, capture, and win new work.
- Participate in client meetings, proposals, interviews, conferences, and strategic planning.
- Help identify emerging service areas and prioritize investments in technical capabilities.
- Influence hiring decisions and support the growth of a high-performing Arizona Water team.
Team Development & Leadership:
- Mentor and coach engineers and project managers.
- Foster a collaborative, accountable, and innovative culture.
- Identify training opportunities and support technical and leadership development.
- Promote cross-office collaboration and leverage Stanley's national resources.
Technical & Strategic Leadership:
- Provide leadership on complex water and wastewater programs.
- Guide technical standards, delivery approaches, and best practices.
- Champion innovation, digital delivery, asset management, and emerging technologies.
- Active participation in water-wastewater professional societies including serving on committees and preparing and presenting technical papers.
Ideal candidate:
- Enjoys building client relationships and growing business.
- Interested in mentoring future leaders and influencing strategy.
- Wants a leadership role without unnecessary organizational layers.
- Thrives in an entrepreneurial environment where initiative is valued.
Work-Life Balance
We realize there’s more to life than just work. We help you meet the demands of work, family and personal life through several flexible options.
What we offer:
Member-Owned. Member-ownership is at the heart of our culture, aligning client satisfaction, company performance, and personal reward.
Paid Time Away. Stanley Consultants offers numerous paid holidays, generous paid time off (PTO), parental leave, and professional development leave.
Health Insurance. We provide a comprehensive insurance package including medical, dental, vision, FSA, HSA, Doctor On Demand, wellness reimbursement, and mental health resources.
Financial Health. We offer life insurance, short- and long-term disability insurance, identity theft protection, and many other benefits.
Professional Growth. When your skills grow, so do we, which is why we offer tuition assistance, professional society membership, and more.
Financial Rewards. We share our prosperity with members through company stock ownership, a generous 401K match, incentive compensation, and profit-sharing contributions to retirement 401K plans.
Learn more about Stanley Consultants in this short video: Working at Stanley Consultants
Stanley Consultants does not welcome unsolicited resumes from staffing and recruiting agencies. Any unsolicited resumes submitted to Stanley Consultants, including but not limited to resumes submitted directly to Stanley Consultants members, or any of our representatives, will be deemed the property of Stanley Consultants.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.