Highlights
You'll set product direction, work with engineering, data science, design, analytics, and business teams, and turn customer insights into clear priorities. Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results.
Numbers & Facts
| Location | Saint Paul, Minnesota |
| Industry | Retail |
| Company Size | 10,000 employees or more |
| Year Founded | 1966 |
| Website | http://www.bestbuy-jobs.com/ |
Description
As the Senior Product Manager on the Recommendations and Personalization team, you'll shape personalized experiences that help customers find the right products, content, and offers. You'll set product direction, work with engineering, data science, design, analytics, and business teams, and turn customer insights into clear priorities. Your work will support better engagement, conversion, retention, and customer decisions. You'll also help junior team members grow through clear feedback and guidance.
In this role, you'll primarily work virtually from home or another non‑Best Buy location. However, you must live within a drivable distance to our corporate campus in Richfield, Minnesota. The specific work arrangements vary by role and team, and the recruiter or hiring manager will provide additional details during the hiring process.
What you'll do
In this role, you'll primarily work virtually from home or another non‑Best Buy location. However, you must live within a drivable distance to our corporate campus in Richfield, Minnesota. The specific work arrangements vary by role and team, and the recruiter or hiring manager will provide additional details during the hiring process.
What you'll do
- Set the vision, strategy, and roadmap for recommendations and personalized experiences.
- Define success measures and use customer and business data to set priorities.
- Partner with technical and business teams to deliver ranking, scoring, offers, and cross-channel personalization.
- Write clear requirements, guide backlog planning, and support releases from start to finish.
- Lead testing and use results to improve the product roadmap.
- Build reusable personalization capabilities while supporting responsible customer data use and privacy needs.
- Apply AI-enabled tools and workflows to accelerate insight generation, prioritization, and team effectiveness.
Basic qualifications
- 6 years of product management experience in Agile digital environments
- 2 years of experience with recommendations, personalization, search, ranking, or machine-learning decision systems
- 2 years of experience leading work across engineering, analytics, design, and data science teams
- 6 years of experience setting product strategy, managing roadmaps, and measuring results
- Bachelor's degree or equivalent experience
Preferred qualifications
- 8 years of product management experience
- Experience with enterprise-scale recommendation or personalization products
- Experience building shared product capabilities, such as customer segments or cross-channel decisioning
- Familiarity with ranking, retrieval, experimentation, model hosting, or performance monitoring
- Ability to explain technical topics clearly to senior leaders and business partners
What's in it for you
We're committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.
Our benefits include:
- Competitive pay
- Great employee discount
- Financial savings and retirement resources
- Support for your physical and mental well-being
Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.
For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.
About
About Company
Energetic teams. Fun atmosphere. Exciting opportunities.
That’s what you’ll find at Best Buy. Care to join us?
You can feel the energy here. And we’re not talking about the hum of electronics (there’s that, too). We’re talking about people.
Best Buy employees are friendly, enthusiastic and willing to help you succeed. Sure, we’re a big company — the world’s largest consumer electronics retailer — but that doesn’t stop us from having fun while doing what we love: bringing technology into people’s lives in meaningful ways.
When you join our team, we consider you part of our Best Buy family. And what you do here every day will support our goal to make people’s lives better, easier and more enjoyable through the great products we sell.
So if you’d like using your talents to help improve people’s lives, bring it! We’d love to have your energy here.
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