| Location | Napa, CA |
| Salary | $66,976–$79,185.60 Per Year |
Senior Office Assistant (HHSA) - Extra Help
Salary
$66,976.00 - $79,185.60 Annually
Location
Health and Human Services Agency - 2751 Napa Valley Corporate Dr., Napa, CA
Job Type
Extra Help
Job Number
1225-2026-11-05EH
Department
Health & Human Services Agency
Opening Date
11/04/2026
Closing Date
11/18/2026 5:00 PM Pacific
The Napa Valley
Napa County is home to 140,000 residents who share a strong sense of community and a legacy of preserving and protecting our rich agricultural heritage.
Located in the heart of Californias preeminent wine region, the Napa Valley is also part of the dynamic San Francisco Bay Metropolitan Area. With its sunny Mediterranean climate and proximity to the mountains and ocean, the Valley offers residents easy access to virtually unlimited shopping, dining, cultural and recreational opportunities.
The Napa Valleys strategic location, natural and cultural resources, history of responsible land use planning and attractive quality of life provide the ideal mix of small town living and big city amenities.
Napa County as an Employer
As an organization, Napa County is dedicated to improving the lives of our citizens and reflecting the best of the communitys values: Respect, Accountability, Dedication, Integrity and Innovation. Learn more here.
The Position
Napa County Behavioral Health provides services and support to individuals and families seeking mental health and substance use recovery services. The division is committed to improving community well-being by connecting individuals with appropriate services, resources, and care.
The Extra Help Senior Office Assistant provides clerical, administrative, and operational support to Behavioral Health programs, including Mental Health Access and Substance Use Recovery Services (SURS). Daily responsibilities include greeting and assisting clients, answering and directing telephone calls, taking messages, scheduling, and coordinating appointments, checking clients in for services, and providing information about program procedures and available resources.
Additional responsibilities include processing and organizing documents, entering and verifying client information in electronic health record systems, maintaining accurate records, routing information to appropriate staff, and communicating with clinical staff and community partners to support timely access to services and efficient program operations. The position also assists with calendar management, meeting coordination, and other administrative functions as needed.
The ideal candidate is organized, detail-oriented, professional, and customer-service oriented, with strong communication and interpersonal skills. The ability to maintain confidentiality, manage competing priorities, exercise sound judgment, and work effectively with individuals from diverse backgrounds, including those experiencing challenging circumstances, is essential. This position is bilingual Spanish and requires the ability to speak, read, and write in Spanish.
This recruitment is being conducted to fill one (1) extra help vacancy. Extra Help assignments have limited benefits. Extra help employees are not eligible for promotional opportunities open to regular part-time and full-time employees.
Click here to learn more about HHSAs commitment to learning and serving!
POSITION REQUIREMENTS
Experience and Education
To qualify for this classification, an individual must possess the following combination of experience and education that would likely produce the required knowledge, skills and abilities. A desirable combination is:
Experience:
Three years of significant, directly related and progressive general clerical experience.
Education:
Equivalent to completion of the twelfth grade, supplemented by specialized clerical training.
License or Certificate*:
Certain positions assigned to this class may require possession of a valid California Drivers License.
ADDITIONAL QUALIFICATIONS
Bilingual skills are required for this position. Applicants will be required to take and pass a bilingual Spanish Exam: Level I (Oral) and Level II (Written).
THE RECRUITMENT PROCESS
Application Deadline By 5:00 PM, PST, November 18, 2026Application Screening &Supplemental Question Scoring
Tentatively scheduled for the week of November 23, 2026
Supplemental questions will be scored by subject matter experts. The most qualified applicants from the scoring of the supplemental questions will be invited for an Oral Panel Interview.
Oral Panel InterviewTentatively scheduled for the week December 7, 2026
The most qualified candidates from the oral panel interview will be placed on the eligibility list and may be considered for current and future vacancies for this position for up to one year.
The Human Resources Department reserves the right to change the recruitment process at any time.
Example of Duties
Click here to view the full job description for Senior Office Assistant.
BENEFITS
Click here to learn more about the benefits package for this position.
Disaster Service Workers:
Napa County employees automatically become Disaster Service Workers. This means that when Napa County experiences emergencies (earthquake, wildfire, power outage, etc.) you may be asked to pivot from your regular duties to provide critical services to those affected by the emergency (Govt Code § 3102).
ADA Accommodation:
Applicants requiring accommodation during the application and/or selection process pursuant to the Americans with Disabilities Act (ADA) should contact Napa County Human Resources at (707) 253-4303.
Napa County is an Equal Opportunity Employer.
PUBLIC SERVICES EMPLOYEES BENEFITS INFORMATION
SALARY -
Salaries are based on a five-step range. Appointments are usually made at the beginning step with advances occurring at six months and the completion of each year thereafter. Salary rates are reviewed annually.
ADDITIONAL BENEFITS INFO -
Click here for additional benefits information for Public Services Employees:
THESE BENEFITS DO NOT APPLY TO EXTRA HELP POSITIONS
EMPLOYMENT INFORMATION
PHYSICAL STANDARDS -
Certain designated County positions require a candidate to pass a physical examination prior to appointment. Offers of employment are conditional upon successful completion of this examination.
FINGERPRINTING -
All employees hired into allocated positions or extra help positions will be fingerprinted.
SELECTION PROCESS -
FOR POSITIONS IN THE DEPARTMENT OF CORRECTIONS AND THE PROBATION DEPARTMENT - The selection process will include an oral board interview, psychological assessment, background investigation, and a pre-employment physical exam.
01
Instructions for Supplemental Application Questions. The following questions comprise one of the steps in the selection process for this position and are intended to assist you in presenting your qualifications. Only the information you provide in your answers to these questions will be evaluated and scored to determine the best qualified candidates to continue in the selection process for this position. Please be complete and specific in answering the questions as your score will be based on this information. Applications submitted without responses to the supplemental questions will not be evaluated. Although your experience and education should relate back to your application, your application and or resume will not be reviewed when scoring the supplemental questions. Therefore, please be as detailed as possible in your responses to the supplemental questions. I have read and understand the instructions presented above.
02
Please describe a project, assignment, or task you completed that required a high level of accuracy and attention to detail. Explain the steps you took to ensure the work was completed correctly and where this experience occurred.
03
Please describe your experience using personal computers, software programs, and electronic health record (EHR) systems. Include the names of the programs/systems used, how they were utilized, and the length of time you have used each.
04
Please describe any experience you have working with individuals experiencing a behavioral health crisis. If you have experience, explain the situation, your role, and how you responded. If you do not have this experience, please describe how you would approach and respond to an individual experiencing a behavioral health crisis.
05
If selected for this position, medical screening may be required as part of the pre-employment process. I have read and understand this requirement.
Required Question
Employer County of Napa
Address 1195 Third Street, Suite 110
Napa, California, 94559
Phone 707-253-4303
Website http://www.napacountycareers.com