Senior Medical Assistant – Site Operations Lead

Location: San Francisco, CA 94105 — onsite
Schedule: Monday–Friday, 7:45 AM–4:30 PM
Employment: Full-time, W-2, non-exempt
Pay: $72,000–$80,000 per year, based on relevant experience and qualifications
Start Date: As soon as possible

Bring your Medical Assistant experience to a role where you can make the health center better every day.

A modern employee health center in downtown San Francisco is seeking an experienced Senior Medical Assistant to provide hands-on patient support and coordinate daily site operations. You will work in a professional corporate setting with a predictable weekday schedule and the opportunity to take meaningful ownership of patient flow, clinic readiness, supplies, referrals, and onsite processes.

This is a strong next step for an experienced Medical Assistant who enjoys patient care, stays ahead of operational details, and is ready to serve as a dependable onsite resource for the broader clinical and operations teams.

Why This Role Stands Out

• Competitive annual pay of $72,000–$80,000
• Consistent Monday–Friday daytime schedule
• Professional outpatient environment in downtown San Francisco
• A hands-on role that combines patient care with site-level responsibility
• Opportunity to improve workflows and help shape the day-to-day patient experience
• Benefits include 401(k), paid time off, paid sick leave, and a health insurance stipend
• Convenient access via BART, Muni, Transbay buses, ferry service, and Caltrain connections

What You Will Do

Patient Care

• Welcome and room patients, obtain vital signs, and document intake information.
• Perform venipuncture, specimen collection and handling, point-of-care testing, and EKGs.
• Administer vaccines when appropriately trained and qualified, and only under required written authorization and onsite supervision.
• Prepare examination rooms and assist licensed providers with permitted patient-care activities.
• Support referrals, follow-up coordination, and patient instructions as directed by the appropriate licensed provider.
• Maintain accurate clinical and operational documentation in the EHR.
• Recognize and promptly escalate clinical questions, patient-safety concerns, and matters outside Medical Assistant scope.

Site Operations

• Coordinate daily patient flow, health-center readiness, and routine staffing logistics.
• Serve as a reliable onsite operational contact for PRN staff, schedule updates, and new-hire support.
• Track referrals, follow-up items, supplies, inventory, equipment, and vendor needs.
• Support recurring team meetings, maintain action items, and communicate operational risks or unresolved needs.
• Help maintain consistent workflows, policies, checklists, infection-control practices, and privacy standards.
• Assist with scheduling, front-desk coverage, patient communications, educational activities, and health-center events as needed.

What You Bring

• At least 3 years of Medical Assistant or comparable outpatient clinical experience.
• Completion of Medical Assistant education or training that meets applicable California requirements, with demonstrated competency for the duties assigned.
• A recognized Medical Assistant credential such as CMA, RMA, CCMA, or NCMA is welcomed but is not required by California law.
• Strong, current phlebotomy experience and the ability to perform venipuncture confidently and independently.
• Current BLS/CPR certification.
• Documented injection training and demonstrated competency sufficient to perform vaccine administration under applicable California requirements.
• Experience with patient intake, vital signs, specimen collection, EKGs, point-of-care testing, vaccine administration, and routine ambulatory support.
• Previous lead, coordinator, site-operations, or similar experience.
• Strong organization, communication, patient-service, and problem-solving skills.
• Comfort coordinating multiple workflows, working independently onsite, and escalating concerns appropriately.
• Experience with EHR systems and standard office technology.
• Reliable ability to commute to San Francisco, CA 94105 for the full scheduled shift.

Important: Recent, hands-on phlebotomy experience and vaccine administration are essential functions of this position. Applicants must be able to provide documentation supporting the education, training, and demonstrated competency required for their assigned duties.

California Scope and Supervision

Medical Assistants perform permitted technical-support services within their documented training and competency. Vaccine administration and other injections are performed only pursuant to appropriate patient-specific or standing orders and with an authorized licensed practitioner physically present in the treatment facility, as required by California law. Clinical assessment, diagnosis, treatment decisions, and other duties outside Medical Assistant scope are handled by the appropriate licensed provider.

Employment Structure

The employing entity is a California physician-owned professional corporation. VitalCheck Wellness Inc. provides non-clinical administrative support as its administrative agent.

About VitalCheck Wellness

VitalCheck Wellness supports workplace health programs that bring preventive, primary, and occupational health services directly to employees. We provide the administration, technology, and day-to-day operational support that help onsite health centers run smoothly. Clinical care is provided by or under the direction of licensed healthcare providers.

Equal Opportunity

The P.C. is an equal-opportunity employer. We value diversity and do not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other status protected by applicable law.