Company:
Compassus
Position Summary
The Senior Manager Operational Excellence, Systems and Transformation plays a central role in designing enterprise capabilities that elevate performance, strengthen operational consistency, and enhance patient experience. This is an opportunity to operate at the intersection of data, operations, and technology, solving some of the most complex challenges in home-based healthcare and shaping the frameworks that redefine how care is delivered. This role transforms legacy and highly variable processes into disciplined, technology-enabled operating models built for enterprise performance and long-term growth. Partnering with external vendors and internal technical resources, this leader guides structured vendor selection processes, establishes configuration standards, and defines the operational blueprint that enables consistent execution across a national platform. Travel required approximately 35%.
Position Specific Responsibilities
Education and Experience
Position Specific Skills
Analytical Skills: Ability to apply structured problem-solving methods, analyze complex workflow and performance data, and synthesize multiple data sources into actionable enterprise insights. Capable of evaluating return on investment, operational impact, and scalability considerations.
Communication Skills: Ability to communicate complex operational and technical concepts clearly to executive leaders, operational stakeholders, and external partners. Skilled in preparing executive level presentations, business cases, and structured documentation.
Other Skills and Abilities: Ability to understand, read, write, and speak English. Demonstrated systems thinking capability and ability to translate ambiguity into structured action. Ability to influence without direct authority and guide vendor and cross-functional partners toward enterprise aligned solutions. A professional presence that influences desired results with both external and internal stakeholders. Adaptable in dynamic environments requiring disciplined execution.
Physical Demands and Work Environment
The demands of this role necessitate a team member to effectively perform essential functions. Adaptations can be made to accommodate team members with disabilities. Regular standing, walking, and manual dexterity are fundamental, along with the ability to lift and move objects up to 25 pounds. Visual acuity requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. This description provides a general overview and may vary by role and department, capturing the nuanced demands and conditions inherent to positions in our organization. At Compassus, including all Compassus affiliates, diversity, equity, and inclusion are fundamental to our Pillars of Success. We are committed to creating a fair work environment where our team members feel welcomed, highly valued, and respected. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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