Senior Instructional & Curriculum Designer, Human Resources - Lakeland

Bachelor’s degree in English, Technical Writing, Instructional Technology, Adult Learning, or Instructional Design Psychology with an emphasis or concentration in industrial psychology or organizational management, Digital Communication or other Communications degrees, or other analytical area or equivalent work experience. at least five years of progressive experience with responsibilities in the full lifecycle of analysis, design, development, implementation, and evaluation of blended-adult learning experiences or training programs, including workshops, structured on-the-job training, coaching/mentoring, and multimedia web-based training.

Required Qualifications

• Bachelor’s degree in English, Technical Writing, Instructional Technology, Adult Learning, or Instructional Design Psychology with an emphasis or concentration in industrial psychology or organizational management, Digital Communication or other Communications degrees, or other analytical area or equivalent work experience
• Two years of progressive experience with responsibilities in the full lifecycle of analysis, design, development, implementation, and evaluation of blended-adult learning experiences or training programs, including workshops, structured on-the-job training, coaching/mentoring, and multimedia web-based training
• Two years of experience using authoring tools like Captivate, Articulate Storyline, or Articulate Rise to create efficient, effective, and engaging web-based training
• Two years of experience managing project teams, including the oversight of project implementation
• One year of experience managing a total employee training program, preferably in a retail, service, food service, or hospitality environment
• experience using Articulate 360 (Storyline, Rise, Studio, and Replay)
• knowledge of adult learning principles and instructional design models
• knowledge of change management concepts and approaches
• strong project management skills
• intermediate knowledge of Microsoft Word and PowerPoint

Preferred Qualifications

• Master’s degree in Instructional Technology, Instructional Design, or Adult Learning
• Information Mapping Certification
• Instructional Design or Performance Improvement certifications such as e-Learning Instructional Design, ISD Certificate from ATD, Certified Instructional Designer/Developer from Langevin, CPLP or the Human Performance Improvement Certificate from ATD
• Project Management training or certification
• at least five years of progressive experience with responsibilities in the full lifecycle of analysis, design, development, implementation, and evaluation of blended-adult learning experiences or training programs, including workshops, structured on-the-job training, coaching/mentoring, and multimedia web-based training
• at least five years of experience using authoring tools like Captivate, Articulate Storyline, or Articulate Rise to create efficient, effective, and engaging web-based training
• at least five years of experience managing project teams, including the oversight of project implementation
• at least five years of experience managing a total employee training program, preferably in a retail or service environment
• at least five years of experience in providing performance improvement consulting services to an internal customer
• at least three years working with training analytics and training evaluation and measurement data
• at least three years working in ETD as an Instructional Content Developer
• advanced knowledge of Microsoft Word and PowerPoint
• intermediate knowledge of Excel
• experience with Learning Management Systems (currently SumTotal is our vendor)
• experience using Adobe Acrobat Pro and Adobe Creative Cloud (Photoshop, InDesign, Illustrator, Premiere and Audition)
• experience using Microsoft SharePoint and Project (or other project management software)
• experience with scripting/programming languages

Human Resources