Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Brown & Brown is seeking an Senior Employee Benefits Client Account Manager to join our growing team in Tory, MI!
The Senior Employee Benefits Client Account Manager is responsible for building and maintaining strong client relationships while supporting the delivery of high-quality service across an assigned book of Employee Benefits accounts. You will serve as a key point of contact for clients, support renewals and ongoing service needs, and partner closely with Producers and internal teammates.
How You Will Contribute:
Serve as a primary or shared point of contact for assigned employee benefits clients
Support and lead renewals, including data gathering, marketing coordination, and client deliverables
Partner with Producers to support client strategy, retention, and growth initiatives
Coordinate plan design, funding analysis, vendor selection, and contribution modeling as appropriate for the role level
Assist with self‑funded, level‑funded, and fully insured arrangements (experience dependent)
Collaborate with Account Managers, Analysts, and other teammates to deliver consistent service
Ensure accurate documentation, compliance support, and adherence to service standards
Participate in client meetings, renewal presentations, and enrollment activities
Contribute to a collaborative, team‑oriented culture through knowledge sharing and support
Skills & Experience to be Successful:
Experience in Employee Benefits within a brokerage (preferred)
Background in client service, renewals, or account management
Comfort working with clients and internal partners
Interest in growing responsibility and expanding benefits expertise
Strong communication, organization, and problem‑solving skills
Exposure to funding strategies, analytics, or vendor management is a plus (not required for all levels)
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself".