Senior Dealer Operations Manager- Spokane, WA

Location: Spokane, WA

Job Schedule: Full-time field role

Education Requirement: Bachelor's degree

Sponsorship: No

Come Drive Innovation with Us. We are currently looking for a Senior Dealer Operations Manager to join our team in the West Region.

A Day in the Life:

The Senior Dealer Operations Manager acts as a strategic business advisor to an assigned network of Nissan dealerships, helping drive sales performance, profitability, customer satisfaction, and operational excellence. This role partners closely with Dealer Principals and dealership leadership to identify growth opportunities, improve operations, optimize inventory, support marketing initiatives, and achieve wholesale and retail sales objectives, including commercial vehicles.

Who We're Looking for:

• Partner with dealerships to improve sales performance, profitability, and customer satisfaction.
• Analyze sales, financial, inventory, and market data to identify opportunities and develop action plans.
• Conduct regular dealership visits to assess operations and provide consulting, coaching, and support.
• Manage inventory, vehicle mix, allocation, and aged inventory strategies.
• Support dealership marketing efforts and promote Nissan sales and incentive programs.
• Drive adoption of best practices in sales, customer experience, and operational effectiveness.
• Coach dealership leadership on performance, training, staffing, and business improvement initiatives.
• Ensure compliance with dealership agreements, company policies, and program requirements.
• Assist with market representation activities, dealership transitions, and regional business initiatives.

Required:

• Bachelor's degree in Business or a related field required.
• 6+ years of progressive experience in automotive sales, marketing, dealer operations, or related functions.
• 2+ years in a dealership-facing field role such as Dealer Operations Manager, Wholesale District Manager, Fixed Operations Manager, Field Sales Manager, or similar.

Desired:

• Strong knowledge of dealership operations, sales management, inventory control, customer experience, and market analysis.
• Proven ability to analyze data, influence stakeholders, and drive business results.
• Excellent communication, relationship-building, and consulting skills.

Travel

• Extensive travel required (75%+), including overnight travel.
• Must reside within the assigned district territory.

Salary Range: $97,745.00 - $172,830.00 annually. Actual compensation will be based on experience, education, skills, qualifications, and other business considerations.

Benefits: Nissan offers a comprehensive benefits package that includes medical, dental, and vision coverage; health savings and flexible spending accounts; life and disability insurance; employee assistance and wellness programs; parental leave; paid time off; and a 401(k) retirement savings plan with company contributions and matching opportunities, subject to plan terms and eligibility requirements.

Additional Compensation and Benefits: This position is eligible for quarterly and annual incentive compensation programs. Additional benefits may include relocation assistance, participation in a company vehicle program, and access to Nissan's employee vehicle purchase and lease programs, subject to applicable terms and eligibility requirements.

What You'll Look Forward to at Nissan:

Career Growth and Continuous Learning Opportunities: Benefit from diverse career paths, cross-departmental moves, and innovative learning platforms. Enhance your skills through seminars, leadership training, and tuition reimbursement programs, all while playing a vital role in shaping the future of transportation. From day one, you'll have the support to tackle challenges and contribute to impactful solutions across our organization.

Rewards: Be supported with a Comprehensive Benefits Package, including medical, mental health, parental leave, retirement savings & unique Nissan perks, including discounts on lease vehicles as part of our Employee Lease Program and a Vehicle Purchase Program (VPP). For more information, access our Nissan Benefits Overview Guide.

Built for Your Best:

https://www.youtube.com/watch?v=PXuame0vwiw&list=PLki2k0CDxrPe8V6WmEeEdhj1fosRD-JQa

Nissan is committed to a drug-free workplace. All employment is contingent upon the successful completion of drug and background screenings in accordance with Nissan policies and in compliance with federal, state, and local laws, including the California Fair Chance Act and the Los Angeles County Fair Chance Ordinance. Nissan will consider qualified candidates with arrest or conviction records for employment in a manner consistent with these laws.

It is Nissan's policy to provide Equal Employment Opportunity (EEO) to all persons regardless of race, gender, military status, disability, or any other status protected by law. Candidates for this position must be legally authorized to work in the United States and will be required to provide proof of employment eligibility at the time of hire; Nissan uses E-Verify to validate employment eligibility.

NISSAN FOR EVERYONE

People are our most valuable assets, and Nissan seeks to maximize the power of each individual member of our team. When everyone belongs, the power of NISSAN is undeniable. Nissan aims to improve business results through a workplace and business that meets the needs of our employees and customer base.

Nissan is committed to creating a culture where everyone belongs and employees, customers, and partners feel respected, valued, and heard. We have Business Synergy Teams (BSTs) across the Americas that are open to all employees and seek to connect employees through common interests and foster a company culture where all employees feel supported and included.

Nissan also values inclusion in our business as we respect and recognize the diversity of our customer base and the communities where we do business. We are committed to procuring innovative goods and services, retailing our products, and communicating from a position that will help us continue to offer our customers competitively designed, market-driven products.

Join us as we carry our commitment to our employees and customers into the future.

Irvine California United States of America