Senior Client Manager

• Be the strategic relationship manager and client liaison, leading increasingly complex self-funded accounts.
• Work closely with clients to understand their day-to-day needs and provide tailored solutions while managing their annual strategies.
• Share market expertise and keep clients informed about compliance-related issues.   
• Champion Gallagher’s resources and tools to maximise efficiency in managing client deliverables. 
• Support the employee benefits Client Service Cycle to ensure a seamless renewal process.
• Guide, develop, and mentor new hires and team members, fostering a collaborative and learning-focused environment. 
• Align with the account management team to ensure compliance with local and corporate standards.

Required:

• Bachelor's degree with 5+ years client service and/or claims management experience

-OR-

• High School degree/GED with 10+ years client service and/or claims management experience.
• 1+ years supervisory experience.
• Appropriate licensing as required.
  
  

Preferred:

• Previous insurance knowledge and experience managing client relationships.
• Solid financial acumen.
  
  

Behaviors:

• Proficient in using technology as a tool to maximize productivity and quality.
• Strong written and verbal communication skills.
• Comfortably engages others in consultative discussion.
• Effectively manages/balances multiple and sometimes competing priorities.
• Works in a self-directed manner.

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At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being 
• Career development opportunities and ongoing learning 
• A collaborative, people-first culture with accessible leadership 
• The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)