| Location | Raleigh, NC |
Senior Business Analyst / Technical Writer
We are seeking a Senior Business Analyst / Technical Writer to join our team. The selected candidate will work a hybrid schedule consisting of up to three (3) days each week onsite in Raleigh, NC and the remaining days each week being worked remotely.
We are seeking Senior Business Analysts to support business process and requirements analysis and the implementation of a Data Modernization Initiative project.
The Senior Business Analyst / Technical Writer will support business process analysis and requirements gathering for the procurement and implementation of the Data Modernization Initiative project.
Conduct stakeholder analysis.
Conduct market research and analysis.
Identify and document current-state and future-state process workflows.
Create user stories and acceptance criteria.
Develop context diagrams, functional decomposition, and process workflows.
Develop business process models, use cases, wireframes, entity relationship diagrams, data dictionaries, and system context diagrams.
Gather, develop, document, and validate business, functional, and technical requirements.
Perform functional and integrated testing.
Prepare and maintain project documentation and artifacts, including analysis, reports, and user documentation.
Work with project managers, developers, and end users to ensure application designs meet business requirements.
Create and maintain a Requirements Traceability Matrix.
Provide business analysis deliverables as input to procurement documents and assist in writing procurement documentation as required.
Provide UAT support, including developing test scenarios and test cases.
Support required system go-live activities.
Build business, stakeholder, solution, and transition requirements.
Document gap analysis.
Author and prepare meeting minutes to be distributed to a variety of audiences.
Author user stories, test scripts, and other Agile deliverables.
Follow PMO project management and business analysis methodology documentation.
Attend all PMO meetings.
Perform other related work as required.
Travel within the local Raleigh area to attend meetings.
Demonstrated experience participating in the documentation of functional requirements and technical specifications for existing and new applications.
Strong writing and communication skills, with the ability to build relationships with team members and clients.
Results-oriented individual with a very strong work ethic and excellent negotiation, communication, and problem-solving skills.
Ability to work with customers as a member of cross-divisional work groups and maintain positive and productive relationships with customers, peers, and superiors.
Ability to act independently with sound business judgment and thrive in an environment with diverse communication styles.
Ability to prepare and present oral and written documents clearly and concisely.
Comprehensive knowledge of work requirements demonstrated by an in-depth understanding and use of advanced principles, theories, and practices associated with Business Analysis and the PMI PMBOK Guide and Standards.
Experience working with customers to advise on strategies, alternatives, and the implications of specific application customizations and interface designs.
High-level understanding of application programming, database, and system design.
Ability to manage complex assignments with multiple work streams and aggressive, sometimes competing, timelines.
Understanding of Software Development Lifecycle (SDLC) concepts and processes.
Knowledge of and experience with IT Service Management best practices and principles.
Experience with Microsoft Office Suite, including MS Word, Excel, PowerPoint, and Visio, as well as Microsoft Project.
Extensive understanding of SharePoint end-user experience, sites, libraries, lists, and groups.
Healthcare data reporting systems experience is required.