Senior Business Analyst - Onsite

Genesis10 is currently seeking a Senior Business Analyst for a contract to hire position with an Agricultural Cooperative located in Inver Grove Heights, MN.

Compensation: $73.00 - $76.00 per hour, W2, based on qualifications

Position Overview:
In this position, you will work directly with business stakeholders, product management, and customers to define required functionality for many applications and then assist the development team with implementation. You will join a growing team supporting the Customer Experience Product Team on a project to validate customer information and onboarding.

Key Responsibilities:

• Analyze business objectives and user needs to elicit, document, and validate business and functional requirements
• Translate business needs into detailed user stories that include business requirements, acceptance criteria, data mappings, and test scenarios
• Create and share business process flows and system data flows to product teams and stakeholders
• Pull, interpret, and summarize data to support requirements definition, inform strategic decision-making, and assess potential impacts to users and business processes
• Assist QA and Development by reproducing reported defects, performing initial root cause investigation, and documenting findings to support issue resolution
• Support user acceptance testing by communicating with internal users to ensure successful validation
• Create, coordinate, and implement IT Change records within our ITSM change management platform
• Maintain knowledge of interfacing applications and their relationships to support requirements analysis, troubleshooting, and impact assessments
• Triage incidents and support requests to identify business impact, determine potential causes, and facilitate appropriate resolution efforts
• Provide production support to users and help ensure systems operate in alignment with company policies and standards
• Build and apply knowledge of data privacy requirements, including the cookie lifecycle and associated processes
• Ensure adherence to IT methodology, security standards, and established best practices
• Collaborate effectively with business analysts, technical teams, management, and cross-functional partners

Primary Requirements:

• 5+ years of business systems analyst experience to include formulating and defining system scope, gathering system requirements, and creating procedures to solve complex issues
• Excellent communication skills, both verbal and written
• Excellent collaboration skills within the Product team and interfacing teams
• Experience working with developers and quality engineers in a team setting using Agile/Scrum methodologies
• Experience in requirements elicitation through the entire life cycle
• Experience in Incident Management, Change Management, and Request Management
• Strong SQL skills including writing complex queries to identify use case data
• Experience with data analysis and data mapping

Desired Skills:

• Experience with a Customer Identity and Access Management solution, e.g. Okta
• Experience with cookie management software e.g. OneTrust
• Experience with the following tools: ServiceNow (ITIL), Octopus, Terraform, SQL Server Management Studio, Visual Studio Code or other code editors
• Experience with product delivery model, objectives and key results, and customer value focus

Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

If you have the described qualifications and are interested in this exciting opportunity, please apply!

Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:

• Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years
• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average)
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF, and Illinois)

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website.

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.