Senior Billing Specialist

The Sr Billing Specialist owns the billing process end to end for IML division — entering Shipper BOL data into Truckmate, creating D/Rs, and producing, printing, auditing, and troubleshooting customer invoices — while partnering with Sales, IT, Pricing, Collections, and Customer Service to resolve billing issues. SKILLS: 95% of the biller's time is spent using the computer screen, keyboard, and mouse to enter data into either the Truckmate system or Synergize (Scanning system).

SUMMARY:

• The Sr Billing Specialist owns the billing process end to end for IML division — entering Shipper BOL data into Truckmate, creating D/Rs, and producing, printing, auditing, and troubleshooting customer invoices — while partnering with Sales, IT, Pricing, Collections, and Customer Service to resolve billing issues.

 ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Enter and verify Shipper BOL data into Truckmate; rate shipments and check credit terms as freight bills are created
• Approve, post, and print all invoices; research and resolve billing issues through to correction
• Scan, match, and file paperwork to the proper back-up bill in the imaging system (Synergize)
• Audit & validate the billing work of the offshore team.
• Work with Sales, Collections, IT & Pricing on invoice setup, rebills, customer inquiries, and rates.
• Assist Customer Service with quotes, pick-ups, and authorization request emails.

 EDUCATION AND EXPERIENCE:

• High school diploma or general education degree (GED).  Minimum 3 years related industry or billing experience and/or training; or equivalent combination of education and experience.

 SKILLS:

• 95% of the biller's time is spent using the computer screen, keyboard, and mouse to enter data into either the Truckmate system or Synergize (Scanning system).
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.

  EXPECTED HOURS OF WORK:

• The position will require an average of forty (40) hours, with overtime required as scheduled.
• Associate must work a minimum of thirty (30) hours each week to maintain full-time status for benefits purposes.

 PHYSICAL REQUIREMENTS:

• Prolonged periods sitting at a desk and working on a computer.
• Must operate normal office equipment such as a phone, computer, fax machine, and copy machine