Senior Benefits Analyst, Leave Administration

The opportunity

Delaware North Global Headquarters is seeking a Senior Benefits Analyst with deep expertise in leave administration to join our Human Resources team in Buffalo, New York. In this role, you will play a key role in the administration, compliance, and continuous improvement of leave programs and selected benefit plans, including retirement programs, for both union and non-union team members.

Pay

Minimum Anticipated Maximum Base Salary: $79,900 - $107,800 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.

What we offer

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

• Analyze and manage leave requests and claims by determining eligibility, coordinating pay continuation, and aligning with managers and HR partners
• Lead return to work and accommodation processes through collaboration with Human Resources, Legal, and third-party administrators
• Advise on complex leave and benefits interactions involving paid time off, workers' compensation, and disability programs
• Prepare and oversee leave documentation, notices, medical certifications, communications, and accurate record keeping
• Administer U.S. and Canadian benefit programs, including health, disability, life, leave, wellness, and retirement plans
• Ensure compliance with ERISA, ACA, union agreements, and regulatory requirements through audits, controls, and policy application
• Support program operations by maintaining records, tracking eligibility, and guiding consistent application of benefits and leave policies

More about you

• Bachelors degree in business management, human resources, or a related field required; MBA is a plus
• Minimum of five (5) years' leave experience in a progressive HR department, and benefits experience required.
• Demonstrated knowledge of Workday with the ability to quickly learn HR system functionality
• Comprehensive understanding of various employee benefits, including health insurance, retirement plans, life insurance, disability coverage, and spending accounts
• Experience with Microsoft Office Suite, with intermediate Excel and analytics capability
• Certified Employee Benefits Specialist or SPHR designation is preferred

Shift details

M-F

Who we are

Our business is all about people, and that includes you. At Delaware North, youre not just part of a team youre part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you cant love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether youre interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, were invested in helping you achieve your career goals.

Together, were shaping the future of hospitality come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.